Exploring Managers’ Perspective on Factors Affecting Generation Y Retention

Dideana Thompson, A. L. Muda
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引用次数: 1

Abstract

The study explores factors behind Generation Y employees' retention from the perspective of managers in a financial services sector. A qualitative method was employed, by interviewing eight managers as informants. The results show ten factors affecting Generation Y employees’ retention are compensation and pay, personal development, job security, job satisfaction, work-life balance, reward and recognition, training, leadership, relationship and communication, and work environment. Seven main challenges to retain Generation Y employees identified are loyalty, their love for a challenging job, communication, strategy, working style, satisfaction, and traits. The study discusses implications and suggestions for organisational level strategies to retain Generation Y employees.
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探讨管理者对Y世代员工留任影响因素的看法
该研究从金融服务行业管理者的角度探讨了Y世代员工留存率背后的因素。采用定性方法,对8名管理人员进行访谈。结果显示,影响Y世代员工留任的十大因素分别是薪酬与薪酬、个人发展、工作保障、工作满意度、工作与生活平衡、奖励与认可、培训、领导力、关系与沟通、工作环境。留住Y一代员工的七大挑战是忠诚度、对具有挑战性工作的热爱、沟通、战略、工作方式、满意度和特质。该研究讨论了组织层面战略保留Y一代员工的影响和建议。
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