Impact of Organization Cynicism on Work Outcomes: Mediating Role of Work Alienation

Abstract

A limited study has been conducted on the relationship between organizational cynicism and work outcomes in the area of management and organizational behavior. The purpose of this study was to investigate the main effects of organizational cynicism on job stress and employee performance. This study also examined the mediating role of work alienation a mechanism through which organizational cynicism affects different employee negative as well as positive outcomes. This study is based on the well-known theory of Cognitive appraisal theory of stress (Lazarus & Folkman, 1984) to justify the relationship of the proposed research model. The study collected data from the employee (n=350) working in the manufacturing and service sector of Pakistan. A Cross-sectional time lag research design was used for data collection in this study. The finding revealed that organizational cynicism is positively related to job stress and negatively related to job performance. Complete support was found for all hypotheses. Moreover, the findings further demonstrated that work alienation mediated the relationship between organizational cynicism and work outcomes. Support was found for all direct and indirect mediation effects.