Supervisor Developmental Feedback and Employee Job Performance: Chain Mediation of Emotional Intelligence and Feedback Seeking

Kun Zhang, Xin Zhu
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Abstract

Feedback, one of the most common employee behavioral interventions in an organization, has a major impact on managers leading employees to achieve organizational goals and improve performance. But this is not the case. When feedback is used as a negative evaluation, employees intentionally evade or not accept, so that they cannot achieve the purpose of correcting behavior and improving performance. Supervisor development feedback, as an information-based behavior, has an important impact on employee skills development and future development, and achieves the goal of improving performance in a relaxed and pleasant atmosphere. Through practical research, it is found that feedback is a very important factor in the process of affecting performance. When employees are able to actively seek feedback from leaders, the leadership is more supportive of employee activities, and on the other hand, employees are more able to accurately capture leadership feedback information, so as to achieve quick resolution of problems and improve work performance. Under the special background of paying attention to the philosophy of human beings in China, we incorporate emotional intelligence into the research, which can better reflect the authenticity of research and constructive suggestions for business management practice. Keywords—Supervisor Developmental Feedback; Feedback Seeking Behavior; Emotional Intelligence; Job Performance
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主管发展反馈与员工工作绩效:情绪智力与反馈寻求的链式中介作用
反馈是组织中最常见的员工行为干预之一,对管理者领导员工实现组织目标和提高绩效具有重要影响。但事实并非如此。当反馈被用作负面评价时,员工故意回避或不接受,从而无法达到纠正行为和提高绩效的目的。主管发展反馈作为一种基于信息的行为,对员工的技能发展和未来发展有着重要的影响,在轻松愉快的氛围中达到提高绩效的目的。通过实践研究发现,反馈是影响绩效过程中一个非常重要的因素。当员工能够主动向领导寻求反馈时,领导对员工的活动更加支持,另一方面,员工也更能准确地捕捉到领导的反馈信息,从而实现问题的快速解决,提高工作绩效。在中国关注人类哲学的特殊背景下,我们将情商纳入研究,更能体现研究的真实性,也能为企业管理实践提供建设性的建议。关键词:主管发展反馈;反馈寻求行为;情商;工作表现
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