How to Influence Followers in Social Media: Exploring the Consequences of Opinion Leaders' Living a Calling and P-J Fit on Followers' Attitude and Behavior

Chia-wu Lin, Chia-yen Wu, Li-Ting Chiu
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Abstract

This study explored the consequential process of opinion leaders' calling under online social media context. We hypothesized two variables, person-job fit and the credibility of opinion leaders mediate the relationship between opinion leaders' calling and the electronic word-of-mouth (eWOM) toward them. Furthermore, we argued that opinion leaders' vanity moderated the relations between the credibility of opinion leaders and the eWOM toward opinion leaders. This research target the "YouTuber creator" in Taiwan region as the opinion leaders and their fans as the followers, 31 opinion leaders' questionnaires, 316 followers' questionnaires are collected. The results show that: 1, there is a significant positive relation between living a calling and P-J fit. 2, there is a significant positive relation between P-J fit and the credibility of the opinion leaders. 3, there is a significant positive relation between credibility the opinion leaders and eWOM. 4, vanity significantly moderates the relation between source credibility and the eWOM.
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如何在社交媒体上影响追随者:探讨意见领袖的职业召唤和P-J契合对追随者态度和行为的影响
本研究探讨了网络社交媒体背景下意见领袖呼召的结果过程。我们假设个人-工作契合度和意见领袖的可信度两个变量在意见领袖召唤与对他们的电子口碑之间起到中介作用。此外,我们认为意见领袖的虚荣心调节了意见领袖信誉度与eom对意见领袖的态度之间的关系。本研究以台湾地区的“YouTuber创作者”为意见领袖,其粉丝为关注者,共收集31份意见领袖问卷,316份关注者问卷。结果表明:1、职业召唤与P-J契合度呈显著正相关。2、P-J契合度与意见领袖可信度存在显著正相关。3、意见领袖可信度与eowm呈显著正相关。4、虚荣心显著调节信息源可信度与eom的关系。
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