PENGARUH FAKTOR PSIKOLOGIS TERHADAP KEPUTUSAN PEMILIHAN BIRO PERJALANAN UMROH PADA PT. NAMIRAH ANGKASA JAYATAMA (NAJA) TOUR & TRAVEL SEKAYU

Hendry Wijaya, Yeni Marsih, Rini Anggraini
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Abstract

This study aims to determine the influence of psychological factors on the decision of the selection of travel agency umroh at PT. Namirah Angkasa Jayatama (NAJA) Tour & Travel Sekayu. Population used in this research is Population of this research is consumer who ever become jama'ah at NAJA Tour & Travel Sekayu. The population in this study is 200 Jama'ah. The sample in this research is 133 respondents. Sampling technique with purposive sampling technique. Based on the results of the research that has been done, the result shows that the psychological factor gives a low effect on the selection decision and there is a positive sign stating the unidirectional correlation, where the increase or decrease. The independent variable (X) will result in the increase or decrease in the dependent variable (Y).
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心理因素对选择PT. namilah space TRAVEL局JAYATAMA (NAJA)的决定的影响
本研究旨在探讨心理因素对NAJA旅游公司旅行社选择决策的影响。本研究中使用的人口是本研究的人口是曾经在NAJA旅游公司成为jama'ah的消费者。这项研究的人口是200 Jama'ah。本研究的样本为133名受访者。抽样技术与目的抽样技术。根据已经完成的研究结果,结果表明心理因素对选择决策的影响很小,并且有一个积极的迹象表明单向相关,其中增加或减少。自变量(X)会导致因变量(Y)的增加或减少。
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