D. Ruyter, J. Lemmink, Martin Wetzels, J. Mattsson
{"title":"Carry-over effects in the formation of satisfaction: the role of value in a hotel service delivery process","authors":"D. Ruyter, J. Lemmink, Martin Wetzels, J. Mattsson","doi":"10.1016/S1067-5671(97)06017-4","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":271047,"journal":{"name":"Advances in Services Marketing and Management","volume":"18 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"24","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Advances in Services Marketing and Management","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1016/S1067-5671(97)06017-4","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}