Business goals monitoring and control measures in CMMI

Abstract

Business goals monitoring and control measures are important process to achieve the target of business systematically in specified business area or project. Monitoring and control provide business goals with a measurable index to align directly in a specific area or project. In this paper, we generate all of the business process improvement goals by Capability Maturity Model Integration (CMMI) model. This procedure that is used to establish the business goals of an effective business area or related project work scope applied by Goal Question Metric (GQM) approach. This approach will be defined all of the business process goals and measurable index to perform business operation functionality. The metric program framework that is used in this paper to generate the metric plan is described, followed by a complete metric plan, which includes GQM Analysis to monitor and control measurements of defined goals systematically.