Research on the Influence of Live e-Commerce Broadcasting on Consumer Purchase Intention Based on Content Marketing

Mingli Hu, Yeong-Gil Kim, Jung-Kwon Park
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Abstract

Purpose – In recent years, e-commerce live broadcasting has received attention from theoretical scholars and practical experts for its online interactive promotional capabilities. In the context of e-commerce live streaming, this article provides new ideas for exploring the logic of content marketing by exploring the paths of various dimensions of e-commerce live streaming content marketing on consumer purchase intention, and clarifying the interrelationships among the variables. Design/Methodology/Approach – Based on SOR theory, this article takes content marketing as the entry point to explore the influence mechanism of e-commerce live content marketing on consumer purchase intention from the perspective of consumers. Empirical data were obtained through questionnaires; 393 valid samples were analyzed using SPSS26 and AMOS26 tools, and research hypotheses were verified using structural equation modeling. Findings – The four dimensions of content marketing, functionality, entertainment, emotion, and interactivity can positively influence consumer purchase intention to varying degrees. Content marketing positively influences perceived value, perceived value positively influences purchase intention, and perceived value partially mediates the relationship between content marketing and purchase intention. Research Implications – This study reveals the mechanism of the influence of e-commerce live content marketing on consumer purchase intention, provides guidance for live anchors and e-commerce sellers, and, at the same time, helps consumers understand themselves and make more rational consumption decisions.
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基于内容营销的电商直播对消费者购买意愿的影响研究
目的——近年来,电子商务直播因其在线互动推广能力受到理论学者和实践专家的关注。本文在电商直播背景下,通过探索电商直播内容营销各维度对消费者购买意愿的路径,厘清变量之间的相互关系,为探索内容营销的逻辑提供了新的思路。设计/方法/途径——本文以SOR理论为基础,以内容营销为切入点,从消费者的角度探讨电商直播内容营销对消费者购买意愿的影响机制。通过问卷调查获得实证数据;采用SPSS26和AMOS26工具对393份有效样本进行分析,并采用结构方程模型对研究假设进行验证。内容营销的四个维度:功能性、娱乐性、情感性和互动性对消费者购买意愿有不同程度的正向影响。内容营销正向影响感知价值,感知价值正向影响购买意愿,感知价值部分中介内容营销与购买意愿的关系。研究意义——本研究揭示了电商直播内容营销对消费者购买意愿的影响机制,为直播主播和电商卖家提供指导,同时帮助消费者了解自己,做出更理性的消费决策。
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