The Impact of Organizational Support on Nurse Work Performance Mediated by Mental Health During the Covid-19 Pandemic

Aisyah Nabila Azuraa, Rusman Frendika, H. Susiarno, N. Mariana
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Abstract

During the Covid-19 pandemic, a previous study has shown that organizational support increases mental health, mental health increase work performance, and organizational support increases work performance. However, there was still no study that identified the degree of mediation role of mental health in the relationship between organizational support and work performance; hence this study mainly aimed to investigate whether it was partial or full mediation. We conducted a cross-sectional, quantitative analytical study on nurses of the Covid-19 referral hospital in Jakarta. We used an adapted questionnaire on 127 nurses, validated and analyzed with path analysis. This study found that there was a significant effect of organizational support on work performance both directly and indirectly via mental health. It was proven that mental health mediates the relation of organizational support with work performance. The mediation that occurred was partial mediation. From this result, besides giving the best possible support, the hospital also needs to focus on nurses' and other health workers' mental health, as organizational support will affect work performance better when mental health is in a good state.
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Covid-19大流行期间组织支持对心理健康介导的护士工作绩效的影响
在2019冠状病毒病大流行期间,之前的一项研究表明,组织支持可以提高心理健康,心理健康可以提高工作绩效,组织支持可以提高工作绩效。然而,目前还没有研究确定心理健康在组织支持与工作绩效关系中的中介作用程度;因此,本研究的主要目的是探讨其是部分调解还是完全调解。我们对雅加达新冠肺炎转诊医院的护士进行了横断面定量分析研究。我们对127名护士使用了一份适应性问卷,并通过路径分析进行了验证和分析。本研究发现,组织支持通过心理健康对工作绩效有直接和间接的显著影响。心理健康在组织支持与工作绩效的关系中起中介作用。发生的调解是部分调解。从这个结果来看,医院除了给予最好的支持外,还需要关注护士和其他卫生工作者的心理健康,因为当心理健康处于良好状态时,组织支持会更好地影响工作绩效。
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