EXPLORING THE RELATIONSHIP BETWEEN JOB SATISFACTION AND ORGANIZATIONAL COMMITMENT FROM A GENDER PERSPECTIVE IN KOSOVO CONTEXT

Abstract

This paper examines the relationship between job satisfaction, organizational commitment and gender in Kosovo employment institutions. Despite the positive efforts to change the legislation, in order to increase women’s participation in the labor market, Kosovo still remains the country with the lowest participation of women in the labor market, comparing to the other countries in the region. The study of job satisfaction and organizational commitment helps to understand the dynamics that generate the continuation of women at work and encourage many others to be included in the labor market. This paper uses the cultural heritage approach to understand the phenomenon. The methodology used to gather the data was quantitative one. A questionnaire was distributed to 338 employees of 11 employment institutions in Kosovo. The data revealed that more females than males show high level of job satisfaction and organizational commitment in the institutions where they work. This confirms the ‘the paradox of the contented female worker’, as explained by Clark (1997). The study also shows that there exists also a positive correlation between job satisfaction and organizational commitment of employees, both females and males, in the employment institutions involved in this study.