{"title":"Framework Architecture of e-Loan Negotiation System","authors":"I. Serguievskaia, H. Al-Sakran","doi":"10.1109/ICTTA.2008.4529991","DOIUrl":null,"url":null,"abstract":"To stay ahead of competition banks are creating new, and personalizing and refining existing customer oriented services. Loan negotiation is a time consuming process, requiring considerable time delays and efforts from both a lender and a borrower, and can considerably benefit from automation. Such system will provide help to bank clients in selecting bank and negotiating loan on conditions that satisfy them. In this work we use CBR and software agent approaches in design of the framework for electronic bank loan system as an alternative to existing paper-based version.","PeriodicalId":330215,"journal":{"name":"2008 3rd International Conference on Information and Communication Technologies: From Theory to Applications","volume":"89 5 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2008-04-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"3","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"2008 3rd International Conference on Information and Communication Technologies: From Theory to Applications","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/ICTTA.2008.4529991","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 3
Abstract
To stay ahead of competition banks are creating new, and personalizing and refining existing customer oriented services. Loan negotiation is a time consuming process, requiring considerable time delays and efforts from both a lender and a borrower, and can considerably benefit from automation. Such system will provide help to bank clients in selecting bank and negotiating loan on conditions that satisfy them. In this work we use CBR and software agent approaches in design of the framework for electronic bank loan system as an alternative to existing paper-based version.
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