Measuring the Digital Transformation of Education and Teaching

Abstract

The digital transformation has reached higher education and many faculty members find teaching in the digital environment hard. A key question for educational institutions is whether the uptake of blended learning within their digitization strategies matches the pace of technological innovation. This chapter discusses a model for monitoring the progress of educational digitization that has been in use throughout four years at HTW Chur, Switzerland. The model connects technologies to practices rather than abstracting technologies from them. This helps identifying performance indicators in campus-wide information systems for understanding the diffusion of technology uses among the faculty, and it helps categorizing new technologies towards their organizational innovation potential. The combined use of these performance indicators with the model supports tailoring faculty development activities for digitization strategies that are based on the actual development needs within the institution.