Pub Date : 2019-01-01DOI: 10.4018/IJARPHM.2019010102
R. Furda, M. Greguš
This article is addressing the specific impediments that appear in the process of healthcare digital transformation. Enterprise architecture provides the framework for investigating the behavioral and active structural aspects that apply to business and application layers. This includes an analysis of, including inherent relationship between, selected scopes such as strategy, business, and education to standard elements such as process, service, and function of an application. The presented classification and assignment of individual impediments indicate to healthcare managers where they may potentially struggle during different stages of digital transformation. Among others, they facilitate strategic planning and managerial decisions during implementation of the emerging information technologies and techniques. In addition, the idea is to contribute to the successful implementation of healthcare digital transformation, thereby delivering business value within healthcare sector, and consequently to a better quality of life.
{"title":"Impediments in Healthcare Digital Transformation","authors":"R. Furda, M. Greguš","doi":"10.4018/IJARPHM.2019010102","DOIUrl":"https://doi.org/10.4018/IJARPHM.2019010102","url":null,"abstract":"This article is addressing the specific impediments that appear in the process of healthcare digital transformation. Enterprise architecture provides the framework for investigating the behavioral and active structural aspects that apply to business and application layers. This includes an analysis of, including inherent relationship between, selected scopes such as strategy, business, and education to standard elements such as process, service, and function of an application. The presented classification and assignment of individual impediments indicate to healthcare managers where they may potentially struggle during different stages of digital transformation. Among others, they facilitate strategic planning and managerial decisions during implementation of the emerging information technologies and techniques. In addition, the idea is to contribute to the successful implementation of healthcare digital transformation, thereby delivering business value within healthcare sector, and consequently to a better quality of life.","PeriodicalId":325408,"journal":{"name":"Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123390795","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-04-01DOI: 10.4018/IJBAN.2018040101
F. Zhao, E. Kirche
This article contends that vendors are now pushing into the small to mid-size organizational markets with simplified, less-risk, less-reward systems while consultants have project experience and have thorough contracts isolating their role. However, SMEs that adopted ERP on-premise solutions before are now facing a dilemma: continuing with ERP on-premise upgrades or switch to on-demand solutions. This article contains data surveyed from Chief Information Officers (CIO) of SMEs with respect to indicators of ERP adoptions. Cost, reduced demand for own IT resources, outage/accessibility and performance were found to be the most critical and important factors to assess ERP adoptions for SMEs.
{"title":"ERP On-Premise or On-Demand","authors":"F. Zhao, E. Kirche","doi":"10.4018/IJBAN.2018040101","DOIUrl":"https://doi.org/10.4018/IJBAN.2018040101","url":null,"abstract":"This article contends that vendors are now pushing into the small to mid-size organizational markets with simplified, less-risk, less-reward systems while consultants have project experience and have thorough contracts isolating their role. However, SMEs that adopted ERP on-premise solutions before are now facing a dilemma: continuing with ERP on-premise upgrades or switch to on-demand solutions. This article contains data surveyed from Chief Information Officers (CIO) of SMEs with respect to indicators of ERP adoptions. Cost, reduced demand for own IT resources, outage/accessibility and performance were found to be the most critical and important factors to assess ERP adoptions for SMEs.","PeriodicalId":325408,"journal":{"name":"Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115868375","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-10-01DOI: 10.4018/IJABE.2017100103
Burçin Güçlü, M. Canela
Several studies have raised a common concern in the field of management, the lack of innovation. However, they either attribute this phenomenon to the inefficiency of marketing analytics, or to managerial despair in evaluating innovation projects. In this article, the authors propose and empirically test cognitive effort spent on marketing analytics which can lead to the lack of innovativeness, due to the negative impact of high cognitive effort on the managers' mood. In a longitudinal experiment, where manipulating the complexity of the decision context through marketing analytics, the authors demonstrate that managers employing simple marketing analytics expect their competitors to launch more products, compared to managers using complex marketing analytics. They also demonstrate that firms employing simple marketing analytics behave venturesome by embarking upon innovative activities. At the same time, firms using complex marketing analytics take more deliberative actions by innovating less and amplifying short-term gains with high priced products.
{"title":"The Destructive Effect of Complex Analytics on Innovativeness","authors":"Burçin Güçlü, M. Canela","doi":"10.4018/IJABE.2017100103","DOIUrl":"https://doi.org/10.4018/IJABE.2017100103","url":null,"abstract":"Several studies have raised a common concern in the field of management, the lack of innovation. However, they either attribute this phenomenon to the inefficiency of marketing analytics, or to managerial despair in evaluating innovation projects. In this article, the authors propose and empirically test cognitive effort spent on marketing analytics which can lead to the lack of innovativeness, due to the negative impact of high cognitive effort on the managers' mood. In a longitudinal experiment, where manipulating the complexity of the decision context through marketing analytics, the authors demonstrate that managers employing simple marketing analytics expect their competitors to launch more products, compared to managers using complex marketing analytics. They also demonstrate that firms employing simple marketing analytics behave venturesome by embarking upon innovative activities. At the same time, firms using complex marketing analytics take more deliberative actions by innovating less and amplifying short-term gains with high priced products.","PeriodicalId":325408,"journal":{"name":"Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124358953","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-01-01DOI: 10.4018/IJAMSE.2017010103
N. Ololube, Dennis Ogutum Ololube
Change management is a continuous method used in transitioning individual employee, groups, and organizations to an anticipated future change. It focuses on the change management processes that addresses individual employee, groups and organizational factors that acts as catalyst for possible changes in organization. The purpose of change management is ultimately to make use of initiatives and ensure that every employee in an organization is willing and ready to switchover to an anticipated new role in the proposed business environment. This current study evaluated the relationship between leadership perception, attitudes and application towards organizational change. Using a structured questionnaire, principal officers, their deputies and faculty perceptions were analyzed and the results revealed that though change matrix are often painful and chaotic, however, significant relationship was found between employee perception, attitude, application and organizational change. The study recommends that Nigerian universities should be proactive in the implementation of changes to improve their employees' perception, attitude and application towards organizational change.
{"title":"Organizational Change Management","authors":"N. Ololube, Dennis Ogutum Ololube","doi":"10.4018/IJAMSE.2017010103","DOIUrl":"https://doi.org/10.4018/IJAMSE.2017010103","url":null,"abstract":"Change management is a continuous method used in transitioning individual employee, groups, and organizations to an anticipated future change. It focuses on the change management processes that addresses individual employee, groups and organizational factors that acts as catalyst for possible changes in organization. The purpose of change management is ultimately to make use of initiatives and ensure that every employee in an organization is willing and ready to switchover to an anticipated new role in the proposed business environment. This current study evaluated the relationship between leadership perception, attitudes and application towards organizational change. Using a structured questionnaire, principal officers, their deputies and faculty perceptions were analyzed and the results revealed that though change matrix are often painful and chaotic, however, significant relationship was found between employee perception, attitude, application and organizational change. The study recommends that Nigerian universities should be proactive in the implementation of changes to improve their employees' perception, attitude and application towards organizational change.","PeriodicalId":325408,"journal":{"name":"Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115307986","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4018/978-1-7998-7297-9.ch016
Christianne T. Varty, T. O’Neill, Laura A. Hambley
As organizations continue to adopt anywhere working, it remains critical to address the leadership and management challenges of leading anywhere workers. Through interviews with experienced anywhere leaders from several different organizations, this chapter clarifies how leaders meet and overcome those challenges. Building on existing behaviorally-based models of leadership, the authors propose a hierarchical taxonomy of anywhere leadership effectiveness behaviors. The taxonomy is composed of four metacategories (Relationships, Flexibility, Productivity, Culture) and fourteen subcategories, which detail the behavioral capabilities necessary for anywhere leadership. In doing so, this chapter provides a common framework for understanding anywhere leadership, lays the foundation for the assessment and development of anywhere leaders, and is a starting point for further research.
{"title":"Leading Anywhere Workers","authors":"Christianne T. Varty, T. O’Neill, Laura A. Hambley","doi":"10.4018/978-1-7998-7297-9.ch016","DOIUrl":"https://doi.org/10.4018/978-1-7998-7297-9.ch016","url":null,"abstract":"As organizations continue to adopt anywhere working, it remains critical to address the leadership and management challenges of leading anywhere workers. Through interviews with experienced anywhere leaders from several different organizations, this chapter clarifies how leaders meet and overcome those challenges. Building on existing behaviorally-based models of leadership, the authors propose a hierarchical taxonomy of anywhere leadership effectiveness behaviors. The taxonomy is composed of four metacategories (Relationships, Flexibility, Productivity, Culture) and fourteen subcategories, which detail the behavioral capabilities necessary for anywhere leadership. In doing so, this chapter provides a common framework for understanding anywhere leadership, lays the foundation for the assessment and development of anywhere leaders, and is a starting point for further research.","PeriodicalId":325408,"journal":{"name":"Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work","volume":"65 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115168833","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4018/978-1-5225-9069-9.CH016
Ana Carolina Oliveira Lima, M. F. Vieira, A. Martins, N. Rocha, J. Mendes, Ronaldo da Silva Ferreira
The main objective of this research is to provide a procedure set, oriented by a clear and rigorous protocol that allows the replication of results regarding the accessibility claims of products and systems available for the blind community, thus validating their robustness. The goal during the experiment was to compare user preferences and effectiveness when performing tasks with the voice synthesizers JAWS and DOSVOX and a braille keyboard. The adopted evaluation protocol includes the following methods: usability testing, focus group, and user satisfaction survey. The study developed with the proposed protocol investigates assistive technology adequacy to target users. The tasks performed by 30 users were categorized as activities of entertainment, learning, and social inclusion. It is considered that the main contribution of this chapter is to provide the protocol and methodology, adapted for use in evaluations of accessibility products and devices.
{"title":"Impact of Evaluating the Usability of Assisted Technology Oriented by Protocol","authors":"Ana Carolina Oliveira Lima, M. F. Vieira, A. Martins, N. Rocha, J. Mendes, Ronaldo da Silva Ferreira","doi":"10.4018/978-1-5225-9069-9.CH016","DOIUrl":"https://doi.org/10.4018/978-1-5225-9069-9.CH016","url":null,"abstract":"The main objective of this research is to provide a procedure set, oriented by a clear and rigorous protocol that allows the replication of results regarding the accessibility claims of products and systems available for the blind community, thus validating their robustness. The goal during the experiment was to compare user preferences and effectiveness when performing tasks with the voice synthesizers JAWS and DOSVOX and a braille keyboard. The adopted evaluation protocol includes the following methods: usability testing, focus group, and user satisfaction survey. The study developed with the proposed protocol investigates assistive technology adequacy to target users. The tasks performed by 30 users were categorized as activities of entertainment, learning, and social inclusion. It is considered that the main contribution of this chapter is to provide the protocol and methodology, adapted for use in evaluations of accessibility products and devices.","PeriodicalId":325408,"journal":{"name":"Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work","volume":"74 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116062339","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4018/978-1-5225-6155-2.CH040
Filippo Ferrari
This reflective case history describes an intervention conducted by the author within an Italian bank. Involved in an organizational change at the bottom level, the author faced many difficulties both related to organizational dynamics (changes in work organization and in the skills of the operators) and to relational aspects (power dynamics and resistance to change of some employees). This reflective case history describes the followed organizational analysis and evaluation process and the implemented organizational change strategy. Finally, it presents the adopted reflective method of intervention and the obtained results.
{"title":"Everything Must Change Because Nothing Changes","authors":"Filippo Ferrari","doi":"10.4018/978-1-5225-6155-2.CH040","DOIUrl":"https://doi.org/10.4018/978-1-5225-6155-2.CH040","url":null,"abstract":"This reflective case history describes an intervention conducted by the author within an Italian bank. Involved in an organizational change at the bottom level, the author faced many difficulties both related to organizational dynamics (changes in work organization and in the skills of the operators) and to relational aspects (power dynamics and resistance to change of some employees). This reflective case history describes the followed organizational analysis and evaluation process and the implemented organizational change strategy. Finally, it presents the adopted reflective method of intervention and the obtained results.","PeriodicalId":325408,"journal":{"name":"Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122334799","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4018/978-1-5225-7927-4.CH005
Luigi La Riccia, A. Cittadino, F. Fiermonte, G. Garnero, Paola Guerreschi, Franco Vico
The issue of city walkability is nowadays a theme in evidence. The chapter proposes a two-level reasoning. At the city level, the goal is to recognize the parts where actions aimed at improving walkability can be more effective. The second level is more detailed: lacking pedestrian paths' specific graphs, the urban space is modeled through a raster with 1x1 m. cells. Considering a series of criteria, an impedance has been assigned to each cell (i.e., the cost of travelling the cell on foot). This approach is applied to the city of Torino (Italy), but it is largely generalizable. To calculate this impedance, inter alia, the Torino geo-topographic database was used. The elaborations described in this chapter are seen as an aid to stakeholders to reason on city walkability and to compare different points of view in an explicit and articulated way.
{"title":"The Walkability of the Cities","authors":"Luigi La Riccia, A. Cittadino, F. Fiermonte, G. Garnero, Paola Guerreschi, Franco Vico","doi":"10.4018/978-1-5225-7927-4.CH005","DOIUrl":"https://doi.org/10.4018/978-1-5225-7927-4.CH005","url":null,"abstract":"The issue of city walkability is nowadays a theme in evidence. The chapter proposes a two-level reasoning. At the city level, the goal is to recognize the parts where actions aimed at improving walkability can be more effective. The second level is more detailed: lacking pedestrian paths' specific graphs, the urban space is modeled through a raster with 1x1 m. cells. Considering a series of criteria, an impedance has been assigned to each cell (i.e., the cost of travelling the cell on foot). This approach is applied to the city of Torino (Italy), but it is largely generalizable. To calculate this impedance, inter alia, the Torino geo-topographic database was used. The elaborations described in this chapter are seen as an aid to stakeholders to reason on city walkability and to compare different points of view in an explicit and articulated way.","PeriodicalId":325408,"journal":{"name":"Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work","volume":"42 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114468963","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4018/978-1-7998-7297-9.ch036
Jieun You, Junghwan Kim, D. H. Lim
This chapter discusses organizational learning as a strategic approach for organizational change. In the face of turbulent and uncertain environments, continuous involvement in organizational change is necessary. However, most organizations encounter resistance to change, thus fail to accomplish organizational change despite change efforts. Previous literature explains that resistance to change results from cognitive and psychological processes, social and power relationships, and organizational structural inertia. Given the findings from the previous research, organizational learning theories can provide strategic interventions to effectively deal with resistance and to achieve organizational change goals. The learning organization embrace learning activities – unlearning, experimentation, exploration, double-loop learning, and action learning - to develop the adaptability to environmental changes. This chapter suggests that HR/HRD should play a role in building the learning organization and facilitating organizational learning for change as a change agent.
{"title":"Organizational Learning and Change","authors":"Jieun You, Junghwan Kim, D. H. Lim","doi":"10.4018/978-1-7998-7297-9.ch036","DOIUrl":"https://doi.org/10.4018/978-1-7998-7297-9.ch036","url":null,"abstract":"This chapter discusses organizational learning as a strategic approach for organizational change. In the face of turbulent and uncertain environments, continuous involvement in organizational change is necessary. However, most organizations encounter resistance to change, thus fail to accomplish organizational change despite change efforts. Previous literature explains that resistance to change results from cognitive and psychological processes, social and power relationships, and organizational structural inertia. Given the findings from the previous research, organizational learning theories can provide strategic interventions to effectively deal with resistance and to achieve organizational change goals. The learning organization embrace learning activities – unlearning, experimentation, exploration, double-loop learning, and action learning - to develop the adaptability to environmental changes. This chapter suggests that HR/HRD should play a role in building the learning organization and facilitating organizational learning for change as a change agent.","PeriodicalId":325408,"journal":{"name":"Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129756151","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4018/978-1-5225-7265-7.CH011
P. Anunciação, F. Esteves
The digital transformation of the economy and society itself is pushing the economic organizations to processes. Multiple digital technologies like data analytics, enterprise mobility, social networks, cloud computing, robotics, block chain, and internet of things (IOT) are pushing radical changes in the ways of working (WoW). People with strong technological skills are demanding changes to organizations towards two-way business interaction in order to meet the needs and expectations. But consumers who are technology users expect new information and knowledge products and services based on technological potential. It remains to the organizations to define strategies for this transformation, seeking to adapt their organizational and information systems to this new paradigm of digital transformation.
{"title":"Challenges to Business Models in the Digital Transformation Context","authors":"P. Anunciação, F. Esteves","doi":"10.4018/978-1-5225-7265-7.CH011","DOIUrl":"https://doi.org/10.4018/978-1-5225-7265-7.CH011","url":null,"abstract":"The digital transformation of the economy and society itself is pushing the economic organizations to processes. Multiple digital technologies like data analytics, enterprise mobility, social networks, cloud computing, robotics, block chain, and internet of things (IOT) are pushing radical changes in the ways of working (WoW). People with strong technological skills are demanding changes to organizations towards two-way business interaction in order to meet the needs and expectations. But consumers who are technology users expect new information and knowledge products and services based on technological potential. It remains to the organizations to define strategies for this transformation, seeking to adapt their organizational and information systems to this new paradigm of digital transformation.","PeriodicalId":325408,"journal":{"name":"Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work","volume":"107 6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130518447","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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