A Framework for Building a Decision Support System for Multi-level Job Assignment

Abstract

Based on the previously proposed framework, the Web-base Job Assignment’s Decision Support System (WJADSS) was implemented and launched. The result of system evaluation pinned point that the degree of job satisfaction evaluated by both job supervisors and employees was increased. However, the given system did not completely support the multi-level job assignment process which is normally found in the project workflow. Therefore, a framework for building a web-based decision support system for supporting “multi-level job assignment process” and “collaborative workflow” within a project team is identified. The new system, called the “Web-based Multi-level Job Assignment’s DSS (WMJADSS), is now being implemented. The existing models are adjusted to support both single-level and multi-level job assignment. Moreover, to increase efficiency and effectiveness of work performed along the project workflow, the data stored in the repositories will be used for producing descriptive and procedural knowledge for project’s stakeholders.