A Soft System Approach for The Digital Transformation in Vocational School: Case from Indonesia

Abstract

The process of digital transformation is extremely complicated, particularly at vocational high schools, and scholars should be able to comprehend it. We use the seven steps of the soft systems methodology to better understand the process of digital transformation, especially in Indonesian vocational high schools. An exploratory investigation was the methodology employed. To collect data, in-depth interviews were conducted. The principal and teachers from the vocational schools in Indonesia were the major interviewers. The results revealed the actors engaged and the challenges they faced in converting the physical situation into a digital one. The article put up a soft system-based digital transformation concept for vocational high schools. Broader research utilizing this methodology is urgently needed to comprehend the model as the research was constrained by the small research item used.