Research on the Construction of Chinese Hotel Experiential Marketing Model Under the Background of AI

Chengsong Jiang, X. Xv, Ziyan Zhu
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Abstract

As the hotel industry wants to occupy a certain market in the fierce competition, it is necessary to implement an experiential marketing strategy to provide corresponding products and services to enhance customer experience and realize customer experience value. In order to stand out in the fierce competition of the market environment, it is necessary to use a clear marketing mode and pay attention to the differentiated marketing focus and target at the same time as centralized marketing. This paper takes some kinds of AI hotels as the research object. Because of the increasingly fierce competition in the hotel industry, this paper makes a comparative analysis of the implementation of experiential marketing. Based on the problems existing in these hotels, combined with the smart model, this paper constructs the experiential marketing mode. It is hoped that under the current market competition environment, the developed experiential marketing mode can promote the expansion of hotel business, and provide certain guidance for hotels to win more market share.
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人工智能背景下中国酒店体验营销模式构建研究
酒店业要想在激烈的竞争中占有一定的市场,就必须实施体验式营销策略,提供相应的产品和服务,提升顾客体验,实现顾客体验价值。要想在激烈的市场竞争环境中脱颖而出,就必须在集中营销的同时,采用明确的营销模式,注重差异化的营销重点和目标。本文以几种人工智能酒店为研究对象。由于酒店行业的竞争日益激烈,本文对体验营销的实施进行了比较分析。针对这些酒店存在的问题,结合智能模式,构建了体验式营销模式。希望在当前的市场竞争环境下,发达的体验式营销模式能够促进酒店业务的拓展,为酒店赢得更多的市场份额提供一定的指导。
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