Leading, Managing, and Facilitating Organizational Change

Abstract

This chapter focuses on organizational change and development and how leadership behavior impacts upon the delivery of the desired change, in terms of implementation, effectiveness, and performance. The reflective perspective seeks to explore learning insights gained via business and academic approaches within transformational change programs in two dimensions: first, the author's PhD research project investigated leadership behavioral approaches designed to deliver organizational change and increased engagement and performance; and second, the author's involvement as a business consultant and executive coach, acting for private sector companies on transformational change programs designed to deliver strategic change to drive increases in efficiency, effectiveness, and performance. The purpose of this chapter is to inform professionals involved in organizational change and development within their own or their client organizations and facilitate learning to help better understand the potential of leadership behavior in delivering successful organizational change strategies.