Analysis of Knowledge Management in the UGEL No 16 of Lima Provincias 2020

Abstract

The objective of this research was to describe how knowledge management influences institutional growth in order to know to what extent public servants can apply knowledge management in their sector, for which the interview was conducted in which a series of questions were asked to know the advances that are being applied in the field of knowledge management in the sector. The research is of a qualitative type with the phenomenological design and it was found that there is little knowledge about how to manage knowledge in general in the DRELP of Lima Provinces, in particular in the UGEL N ° 16, in this sense after having carried out the triangulation and From the analysis of the data, we can conclude that significant improvements are needed and take a group of measures to include knowledge management in educational institutions, such as UGEL No. 16, to increase their institutional growth as well as give workshops to strengthen the technologies of communication and information in public servants. The result was that there is influence of knowledge management on institutional improvement and little use of knowledge management to make management more agile with the commitment of public servants to provide better solutions in the educational field that afflict the region Lima provinces.