Towards Open Justice: ICT Acceptance in the Greek Justice System the Case of the Integrated Court Management System for Penal and Civil Procedures (OSDDY/PP)

Abstract

The Greek Ministry of Justice, Transparency and Human Rights (MoJTHR) has committed itself through the country's third Open Government Partnership Action Plan to significantly improve access to court data and documents. To achieve this, while simultaneously streamlining operating processes, it has adopted a new Integrated Court Management System for Penal and Civil procedures (OSDDY/PP), the first such ICT system to be introduced in Greece. The Technology Acceptance Model (TAM) was used in an effort to explore judges' and court officials' intent to work with the OSDDY/PP ICT system, as well as any possible differences in the degree of acceptance between the two user groups. The research sample consisted of 101 judges (N=56) and court officials (N=45). The study presents the usage patterns for judges and court officials of current ICT in courts as well as the acceptance, degree of perceived usefulness, perceived ease of use and user intent to work with the new OSDDY/PP system. The results also highlight the sample's perceived benefits and risks in using the new ICT system.