Innovation in Banking Business Models Exploring the Emergent Customer Role in Social Networks

J. Busquets, R. Kohli, P. Navarro, Toni Plana
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引用次数: 2

Abstract

In this paper we present the preliminary results of the study on possible future banking business models in the presence of social networks. We use grounded theory and scenarios in uncertainty to propose them. This paper is the result of a two-year project among academic institutions in Spain and USA, Banco Sabadell the 5th bank in Spain, and IBM (Banking Sector and Research).
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银行业务模式的创新:探索客户在社交网络中的新兴角色
在本文中,我们提出了在社交网络存在下可能的未来银行业务模式的初步研究结果。我们使用基于不确定性的理论和场景来提出它们。本文是西班牙和美国的学术机构,西班牙第五大银行Banco Sabadell和IBM(银行业和研究)之间为期两年的项目的结果。
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