Understanding Strategic Alliances in the Public Sector: the case of Brazilian DMV

Abstract

This paper discusses strategic alliances in the Brazilian public sector through a contractual relationship of the provision of information technology and communication. This is an exploratory-descriptive case study, with the objective of understanding the role of the supplier in the contractor's strategic planning of technology in the public sector. It can be observed that dependence, trust, communication, commitment, and adaptation are present in the relationship between the supplier and the technology taker. These constructions go beyond the limits of technology supply contract and are characterized as a strategic alliance in the partnership between the parties. This study contributes to the understanding of the role of public technology organizations in the process of innovation of public sector organizations.