Indian Government has embarked on a number of digital initiatives. One such revolutionary project is Land Hub or BhuSeva that provides all land related services through a Single Window Platform (SWP) by integrating all the departments and institutions that deliver land services. This initiative was envisioned in the state of Andhra Pradesh (AP) in India. This poster paper focuses on important elements of the project; strategic approach, implementation methodology using Enterprise Architecture (EA) framework and state-of-the-art technologies.
{"title":"BhuSeva","authors":"Gayatri Pandurangi, D. Misra, R. K","doi":"10.1145/3326365.3326434","DOIUrl":"https://doi.org/10.1145/3326365.3326434","url":null,"abstract":"Indian Government has embarked on a number of digital initiatives. One such revolutionary project is Land Hub or BhuSeva that provides all land related services through a Single Window Platform (SWP) by integrating all the departments and institutions that deliver land services. This initiative was envisioned in the state of Andhra Pradesh (AP) in India. This poster paper focuses on important elements of the project; strategic approach, implementation methodology using Enterprise Architecture (EA) framework and state-of-the-art technologies.","PeriodicalId":178287,"journal":{"name":"Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance","volume":"48 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117275185","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper evaluates the performance of e-government from the viewpoint of citizens in Indonesia. Six critical perspectives including availability, efficiency, information security, information quality, service functionality and transparency are adopted for investigating the performance of e-government in Indonesia. The study reveals that the overall performance of e-government in Indonesia is unsatisfactory. Such unsatisfactory performance is mainly due to the low-level of availability, the substandard quality of information, the unreliability of e-government services, and the vulnerability on the information security. From the practical perspective, this research provides the Indonesian government and public organizations with relevant suggestions on how the performance of e-government can be improved. Such suggestions can lead to the formulation of better strategies and policies for the continuous development of e-government in Indonesia.
{"title":"Evaluating the Performance of E-Government in Indonesia: A Thematic Analysis","authors":"Alvedi Sabani, Hepu Deng, V. Thai","doi":"10.1145/3326365.3326422","DOIUrl":"https://doi.org/10.1145/3326365.3326422","url":null,"abstract":"This paper evaluates the performance of e-government from the viewpoint of citizens in Indonesia. Six critical perspectives including availability, efficiency, information security, information quality, service functionality and transparency are adopted for investigating the performance of e-government in Indonesia. The study reveals that the overall performance of e-government in Indonesia is unsatisfactory. Such unsatisfactory performance is mainly due to the low-level of availability, the substandard quality of information, the unreliability of e-government services, and the vulnerability on the information security. From the practical perspective, this research provides the Indonesian government and public organizations with relevant suggestions on how the performance of e-government can be improved. Such suggestions can lead to the formulation of better strategies and policies for the continuous development of e-government in Indonesia.","PeriodicalId":178287,"journal":{"name":"Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125832358","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
United Nations has developed a four stage maturity model for measuring online service development consisting of Stage I: emerging information services, Stage II: enhanced information service, Stage III: transactional services and Stage IV: connected services. This paper has extended this framework further in order to obtain the maturity level score for individual eServices being provided by eGovernment. The paper attempts to score each service delivery stage usually required in order to deliver the eService successfully like beneficiary selection, spreading awareness about the eService, accessibility, ease of use, beneficiary enrolment, authentication, payment modes, enquiry, workflow tracking, delivery of benefit and user feedback. This enables us to calculate a maturity score for each service delivery aspect and thus formulate overall maturity score for the eService. The paper also tries to demonstrate the application of the proposed service delivery rating Metrics in order to determine the maturity score of an eService. The purpose of the Service Delivery Rating Metrics is to provide a tool to the Government enterprise, to rate the quality of eServices provided by its member organization to the users.
{"title":"Government eService Rating Metrics","authors":"R. Agarwal, Vinay Thakur","doi":"10.1145/3326365.3326382","DOIUrl":"https://doi.org/10.1145/3326365.3326382","url":null,"abstract":"United Nations has developed a four stage maturity model for measuring online service development consisting of Stage I: emerging information services, Stage II: enhanced information service, Stage III: transactional services and Stage IV: connected services. This paper has extended this framework further in order to obtain the maturity level score for individual eServices being provided by eGovernment. The paper attempts to score each service delivery stage usually required in order to deliver the eService successfully like beneficiary selection, spreading awareness about the eService, accessibility, ease of use, beneficiary enrolment, authentication, payment modes, enquiry, workflow tracking, delivery of benefit and user feedback. This enables us to calculate a maturity score for each service delivery aspect and thus formulate overall maturity score for the eService. The paper also tries to demonstrate the application of the proposed service delivery rating Metrics in order to determine the maturity score of an eService. The purpose of the Service Delivery Rating Metrics is to provide a tool to the Government enterprise, to rate the quality of eServices provided by its member organization to the users.","PeriodicalId":178287,"journal":{"name":"Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125512209","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
C. Alexopoulos, G. Pereira, Y. Charalabidis, L. Madrid
Governments are required by the increasing urbanisation to provide new and innovative services. Information and Communication Technologies have emerged as key drivers in the redefinition of the city mechanism and its relationship with citizens. In the newest paradigms, cities constitute an environment for implementing innovative actions and promoting the contribution of many stakeholders. Several studies have analysed and assessed the "smart city" as an ecosystem with focus on challenges, performance indicators, and barriers; or have proposed taxonomies for its evaluation and frameworks for its definition. But not much has been done for classifying possible smart cities implementations. The aim of this study is to review and categorise the smart cities developments in the municipality operational areas, to map the implemented initiatives and to propose a living taxonomy of smart cities possible actions. The suggested taxonomy consists of ten primary areas and 85 developments. This study is a first attempt to introduce a comprehensive taxonomy in order to support decision-makers planning the future of their cities as well as to serve as a reference model for the communication among the actors of the quadruple helix towards next developments prioritization.
{"title":"A Taxonomy of Smart Cities Initiatives","authors":"C. Alexopoulos, G. Pereira, Y. Charalabidis, L. Madrid","doi":"10.1145/3326365.3326402","DOIUrl":"https://doi.org/10.1145/3326365.3326402","url":null,"abstract":"Governments are required by the increasing urbanisation to provide new and innovative services. Information and Communication Technologies have emerged as key drivers in the redefinition of the city mechanism and its relationship with citizens. In the newest paradigms, cities constitute an environment for implementing innovative actions and promoting the contribution of many stakeholders. Several studies have analysed and assessed the \"smart city\" as an ecosystem with focus on challenges, performance indicators, and barriers; or have proposed taxonomies for its evaluation and frameworks for its definition. But not much has been done for classifying possible smart cities implementations. The aim of this study is to review and categorise the smart cities developments in the municipality operational areas, to map the implemented initiatives and to propose a living taxonomy of smart cities possible actions. The suggested taxonomy consists of ten primary areas and 85 developments. This study is a first attempt to introduce a comprehensive taxonomy in order to support decision-makers planning the future of their cities as well as to serve as a reference model for the communication among the actors of the quadruple helix towards next developments prioritization.","PeriodicalId":178287,"journal":{"name":"Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128767596","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Open data can be used to increase the transparency and accountability of governments. Yet, opening of data is still limited. One important reason originates from the limited willingness of public servants to open data. The typical risk-averse environment of the public sector has the prevalence of a culture emphasizing the barriers of open data over its advantages. Furthermore, issues like the unclear trade-offs between public values, the fear of violating privacy, lack of knowledge of possible measures to avoid (or reduce) risks results in lower willingness to open data. The main problem addressed by this research is how to change bureaucrat's willingness to open more data by developing and testing a game intervention. The game will be based on causal mechanisms, which are hypothesized cause-effect relationships that can result in higher levels of willingness to open data. An interactive simulated and safe environment (game) will allow civil servants to experience new open-data routines and should result in the behavioral change.
{"title":"Engaging Governments in Open Data Policies through Gaming","authors":"F. Kleiman","doi":"10.1145/3326365.3326426","DOIUrl":"https://doi.org/10.1145/3326365.3326426","url":null,"abstract":"Open data can be used to increase the transparency and accountability of governments. Yet, opening of data is still limited. One important reason originates from the limited willingness of public servants to open data. The typical risk-averse environment of the public sector has the prevalence of a culture emphasizing the barriers of open data over its advantages. Furthermore, issues like the unclear trade-offs between public values, the fear of violating privacy, lack of knowledge of possible measures to avoid (or reduce) risks results in lower willingness to open data. The main problem addressed by this research is how to change bureaucrat's willingness to open more data by developing and testing a game intervention. The game will be based on causal mechanisms, which are hypothesized cause-effect relationships that can result in higher levels of willingness to open data. An interactive simulated and safe environment (game) will allow civil servants to experience new open-data routines and should result in the behavioral change.","PeriodicalId":178287,"journal":{"name":"Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114308981","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
As the number of vehicles running on the road increase, the traffic control becomes a serious problem in many historical cities, like Macao. Public transportation would hardly run and manage. In this research project, we propose the Electronic Vehicle Identification (EVI), which is a smart device with low-energy Bluetooth connection that exchanges the vehicle information and allows external communication with other control systems. As an ID for vehicle, it can be uniquely identified a vehicle and communication with vehicle is allowed. To illustrate the correctness of EVI, we conducted an experiment by using a Bluetooth reader to connect to EVI to discover the movement of bus vehicle departing or arriving at the bus terminal. The result shows that the bus vehicles can be captured on the road effectively, which can be used to support the Macao traffic department in optimizing road resources, managing traffic and making development plan.
{"title":"The Smart Green Tool for the Government: The Electronic Vehicle Identification in Management of Public Bus Services","authors":"Sumin Tang, Rita Tse Tan Sim, I. M. Song","doi":"10.1145/3326365.3326399","DOIUrl":"https://doi.org/10.1145/3326365.3326399","url":null,"abstract":"As the number of vehicles running on the road increase, the traffic control becomes a serious problem in many historical cities, like Macao. Public transportation would hardly run and manage. In this research project, we propose the Electronic Vehicle Identification (EVI), which is a smart device with low-energy Bluetooth connection that exchanges the vehicle information and allows external communication with other control systems. As an ID for vehicle, it can be uniquely identified a vehicle and communication with vehicle is allowed. To illustrate the correctness of EVI, we conducted an experiment by using a Bluetooth reader to connect to EVI to discover the movement of bus vehicle departing or arriving at the bus terminal. The result shows that the bus vehicles can be captured on the road effectively, which can be used to support the Macao traffic department in optimizing road resources, managing traffic and making development plan.","PeriodicalId":178287,"journal":{"name":"Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131393526","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
C. Alexopoulos, Zoi Lachana, Aggeliki Androutsopoulou, Vasiliki Diamantopoulou, Y. Charalabidis, M. Loutsaris
Big Data is, clearly, an integral part of modern information societies. A vast amount of data is daily produced and it is estimated that, for the years to come, this number will grow dramatically. In an effort to transform the hidden information in this ocean of data into a useful one, the use of advanced technologies, such as Machine Learning, is deemed appropriate. Machine Learning is a technology that can handle Big Data classification for statistical or even more complex purposes, such as decision making. This fits perfectly with the scope of the new generation of government, Government 3.0, which explores all the new opportunities to tackle any challenge faced by contemporary societies, by utilizing new technologies for data-driven decision making. Boosted by the opportunities, Machine Learning can facilitate more and more governments participate in the development of such applications in different governmental domains. But is the Machine Learning only beneficial for public sectors? Although there is a huge number of researches in the literature related to Machine Learning applications, there is lack of a comprehensive study focusing on the usage of this technology within governmental applications. The current paper moves towards this research question, by conducting a comprehensive analysis of the use of Machine Learning by governments. Through the analysis, quite interesting findings have been identified, containing both benefits and barriers from the public sectors' perspective, pinpointing a wide adoption of Machine Learning approaches in the public sector.
{"title":"How Machine Learning is Changing e-Government","authors":"C. Alexopoulos, Zoi Lachana, Aggeliki Androutsopoulou, Vasiliki Diamantopoulou, Y. Charalabidis, M. Loutsaris","doi":"10.1145/3326365.3326412","DOIUrl":"https://doi.org/10.1145/3326365.3326412","url":null,"abstract":"Big Data is, clearly, an integral part of modern information societies. A vast amount of data is daily produced and it is estimated that, for the years to come, this number will grow dramatically. In an effort to transform the hidden information in this ocean of data into a useful one, the use of advanced technologies, such as Machine Learning, is deemed appropriate. Machine Learning is a technology that can handle Big Data classification for statistical or even more complex purposes, such as decision making. This fits perfectly with the scope of the new generation of government, Government 3.0, which explores all the new opportunities to tackle any challenge faced by contemporary societies, by utilizing new technologies for data-driven decision making. Boosted by the opportunities, Machine Learning can facilitate more and more governments participate in the development of such applications in different governmental domains. But is the Machine Learning only beneficial for public sectors? Although there is a huge number of researches in the literature related to Machine Learning applications, there is lack of a comprehensive study focusing on the usage of this technology within governmental applications. The current paper moves towards this research question, by conducting a comprehensive analysis of the use of Machine Learning by governments. Through the analysis, quite interesting findings have been identified, containing both benefits and barriers from the public sectors' perspective, pinpointing a wide adoption of Machine Learning approaches in the public sector.","PeriodicalId":178287,"journal":{"name":"Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134042670","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
D. Sarantis, Soumaya I. Ben Dhaou, C. Alexopoulos, Alexander Ronzhyn, G. Pereira, Y. Charalabidis
From the demand side, the need to build e-Governance capacities and expertise is increasing and requires more and more sophisticated knowledge and competencies to fulfil the stakeholders' needs. The e-Governance profession and skills needs are also becoming more diverse and more specialized. From the supply side, we can also witness a growing interest in the e-Governance learning and programs worldwide at different level. However the programs offered are often not well aligned adapting neither to the government's, nor to the public service needs. The e-Governance curriculum is a key success factor to reduce the gap. It serves as a base of knowledge for a large number of graduates that participate in government digital transformation activities. Within academic and practitioners' communities, there have been constant discussions about the content of the e-Governance curriculum. The objective of this research is to identify and analyse the current situation in e-Governance training worldwide and provide a path forward for future e-Governance program relative curriculum development. For this purpose, the authors applied a systematic secondary data review method to examine the existing e-Governance programs and draw an e-Governance education mapping worldwide. The research establishes the current baseline of e-Governance curricula and describes their fundamental aspects and challenges. Information provided in this article should be valuable to the e-Governance educators and curriculum designers, as well as to the e-Governance practitioners, to better understand the foundational knowledge transmitted to e-Governance graduates.
{"title":"The Evolving e-Governance Curriculum: A Worldwide mapping of Education Programs","authors":"D. Sarantis, Soumaya I. Ben Dhaou, C. Alexopoulos, Alexander Ronzhyn, G. Pereira, Y. Charalabidis","doi":"10.1145/3326365.3326415","DOIUrl":"https://doi.org/10.1145/3326365.3326415","url":null,"abstract":"From the demand side, the need to build e-Governance capacities and expertise is increasing and requires more and more sophisticated knowledge and competencies to fulfil the stakeholders' needs. The e-Governance profession and skills needs are also becoming more diverse and more specialized. From the supply side, we can also witness a growing interest in the e-Governance learning and programs worldwide at different level. However the programs offered are often not well aligned adapting neither to the government's, nor to the public service needs. The e-Governance curriculum is a key success factor to reduce the gap. It serves as a base of knowledge for a large number of graduates that participate in government digital transformation activities. Within academic and practitioners' communities, there have been constant discussions about the content of the e-Governance curriculum. The objective of this research is to identify and analyse the current situation in e-Governance training worldwide and provide a path forward for future e-Governance program relative curriculum development. For this purpose, the authors applied a systematic secondary data review method to examine the existing e-Governance programs and draw an e-Governance education mapping worldwide. The research establishes the current baseline of e-Governance curricula and describes their fundamental aspects and challenges. Information provided in this article should be valuable to the e-Governance educators and curriculum designers, as well as to the e-Governance practitioners, to better understand the foundational knowledge transmitted to e-Governance graduates.","PeriodicalId":178287,"journal":{"name":"Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128937456","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Governments across the world are testing different uses of the blockchain for the delivery of their public services. Blockchain hashing-or the insertion of data in the blockchain (anchoring)-is one of the potential applications of the blockchain in this space. With this method, users can apply special scripts to add their data to blockchain transactions, ensuring both immutability and publicity. Blockchain hashing also secures the integrity of the original data stored on central governmental databases. The objective of this paper is to analyse the use of data hashing (anchoring) on the blockchain for public state-owned registries. This paper starts by analysing possible scenarios of hashing on the blockchain and assesses in which cases it may work and in which it is less likely to add value to a public administration. Second, the paper also compares this method with traditional digital signatures using PKI (Public Key Infrastructure) and discusses standardisation in each domain. Third, it also addresses issues related with concepts such as "distributed ledger technology" and "permissioned blockchains." Finally, it raises the question of whether blockchain hashing is an effective solution for electronic governance, and concludes that its value is controversial, even if it is improved by PKI and other security measures. In this regard, we claim that governments need to identify pain points in governance in the first place, and then consider the trade-offs of the blockchain as a potential solution versus other alternatives.
{"title":"Blockchain Anchoring of Public Registries: Options and Challenges","authors":"O. Konashevych, M. Poblet","doi":"10.1145/3326365.3326406","DOIUrl":"https://doi.org/10.1145/3326365.3326406","url":null,"abstract":"Governments across the world are testing different uses of the blockchain for the delivery of their public services. Blockchain hashing-or the insertion of data in the blockchain (anchoring)-is one of the potential applications of the blockchain in this space. With this method, users can apply special scripts to add their data to blockchain transactions, ensuring both immutability and publicity. Blockchain hashing also secures the integrity of the original data stored on central governmental databases. The objective of this paper is to analyse the use of data hashing (anchoring) on the blockchain for public state-owned registries. This paper starts by analysing possible scenarios of hashing on the blockchain and assesses in which cases it may work and in which it is less likely to add value to a public administration. Second, the paper also compares this method with traditional digital signatures using PKI (Public Key Infrastructure) and discusses standardisation in each domain. Third, it also addresses issues related with concepts such as \"distributed ledger technology\" and \"permissioned blockchains.\" Finally, it raises the question of whether blockchain hashing is an effective solution for electronic governance, and concludes that its value is controversial, even if it is improved by PKI and other security measures. In this regard, we claim that governments need to identify pain points in governance in the first place, and then consider the trade-offs of the blockchain as a potential solution versus other alternatives.","PeriodicalId":178287,"journal":{"name":"Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance","volume":"64 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116954661","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Smart city initiatives and expenditure into digital transformation of public services necessitates new forms of collaboration and organization, especially for the application of emergent digital technologies to enhance the efficiency of government practices and community services. This study investigates collaborative actions in the development of three platform-enabled smart city initiatives --- elder care, urban management and cloud services -- in Beijing, China from a private-public partnerships perspective, in order to enhance the quality of living and resource consumption in the city. In this short paper proposal, we present preliminary analysis on an elder care smart city initiative, ongoing and future analysis. This research is significant to shed light into the mechanisms of private-public partnerships to sustain innovation ecosystems and inclusive growth in a smart city strategy. This study seeks to provide empirical contribution to nascent smart city research, in order to develop roadmaps for participatory action and collaborative problem solving.
{"title":"Toward Smart City Services in Beijing: A Case Study of Platform-Enabled Public-Private Collaboration","authors":"F. Tan, N. Zhang, Zhe Zhu, C. Leong","doi":"10.1145/3326365.3326445","DOIUrl":"https://doi.org/10.1145/3326365.3326445","url":null,"abstract":"Smart city initiatives and expenditure into digital transformation of public services necessitates new forms of collaboration and organization, especially for the application of emergent digital technologies to enhance the efficiency of government practices and community services. This study investigates collaborative actions in the development of three platform-enabled smart city initiatives --- elder care, urban management and cloud services -- in Beijing, China from a private-public partnerships perspective, in order to enhance the quality of living and resource consumption in the city. In this short paper proposal, we present preliminary analysis on an elder care smart city initiative, ongoing and future analysis. This research is significant to shed light into the mechanisms of private-public partnerships to sustain innovation ecosystems and inclusive growth in a smart city strategy. This study seeks to provide empirical contribution to nascent smart city research, in order to develop roadmaps for participatory action and collaborative problem solving.","PeriodicalId":178287,"journal":{"name":"Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116324241","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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