Impacts of Mobbing and Bossing in Human Resource Management

Abstract

Nowadays, every organisation is looking for new approaches and ways that lead to the optimal usage of workforce and potential of workers which in turn leads to improved status of the business subject within the competitive environment. A still unappreciated element in business management is the level of relationship between the managers and employees and among the employees themselves. Good social relationships, open in-house climate and quality communication significantly influence the behaviour of employees and their performance, contribute to participation of employees in fulfilling the organisation’s goals and by that increasing the performance of the workers and the organisation as a whole. This sphere of social relationships, in-house climate and quality of communication is a stabilizing or unstabilizing element in businesses. In and unsatisfactory and stressful environment, undesirable fluctuations in the employees’ performance occur. Harmful practices (bullying), which prevent the optimal usage of the workforce, lead to the creation of an unfriendly and disfunctional Environment, breakup of teams, they lower the creativity of the employees and encourage bad attendance and fluctuations. A decline in morale of the whole company occurs and the performance, quality of work and productivity of workers also decreases. In spite of the aforementioned reasons why we should fight against these harmful practices which show signs of bullying, more than 40% of Czech employees between 2007 and 2011 have experienced some form of bullying.