Organizational Citizenship Behavior on Teacher, Case Study of School X

Abstract

— This research objective is understanding forms of organizational citizenship behavior found on teachers in religion based private schools. Organizational citizenship behavior or OCB, is an individual behavior that is discretionary not directly or explicitly recognized by the formal reward system, and in the aggregate promotes the efficient and effective functioning of the organization. There are five dimensions characterizing OCB, which are altruism, conscientiousness, sportsmanship, courtesy, and civic virtue. This research was implemented in school X, one of religion based private schools in Surabaya. There were 6 teachers as total subject and data were collected with interviews and observation. Further analysis was using triangulation analysis techniques on data resources. Form the data analysis result has obtained a result that there were several forms of OCB that characterized behavior dimensions from the OCB.