Create a proactive knowledge sharing platform through specific supplier network and location investment

Abstract

This paper explore how Taiwan wireless communication subcontractor improve inter-organization knowledge learning from his customer through dedicated supply network investment and specific location investment, commonly named VMI (Vendor Managed inventory) and RMA (Return Merchandise Authorization). The results show, dedicated supply network investment redirect knowledge flow direction and specific location investment enhance knowledge flow intensity and variability from customer to subcontractor. Both have significant contribution on subcontractor inter-organization learning.