Which Arguments are most Persuasive of the Seriousness of Cartels: An Experimental Study

Peter T. Dijkstra, L. van Stekelenburg
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Abstract

The effectiveness of competition authorities is partly dependent on the public attitude towards cartels. In Dijkstra and Van Stekelenburg (2021), we found that the Dutch public considers cartels to be less serious offenses than comparable economic infringements. If the general public better understands why cartel behavior is bad, it might improve firm compliance and could help in receiving more tip-offs about potential cartels. Competition authorities could attain this by investing in raising the negative attitude of the public towards cartels: we therefore examine which arguments are most persuasive in the Netherlands. The most persuasive arguments are on overpricing, consumer deception, cartel secrecy and conformism. Subsequently, we run an experiment to test which term and line of argumentation are most effective communicating the seriousness of cartels. We find that the term “competition fraud” is more effective in conveying the problematic nature of cartels than the traditional term “cartel”, resulting in a more negative attitude among respondents in this condition. Again, arguments on overpricing are most convincing and result in more negative attitude towards cartels and stronger support for government action than other lines of argumentation.
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关于卡特尔的严重性,哪个论点最有说服力:一项实验研究
竞争管理机构的有效性部分取决于公众对卡特尔的态度。在Dijkstra和Van Stekelenburg(2021)中,我们发现荷兰公众认为卡特尔的违法行为不如类似的经济侵权行为严重。如果公众能更好地理解卡特尔行为为什么是不好的,这可能会提高企业的合规性,并有助于收到更多关于潜在卡特尔的举报。竞争当局可以通过投资提高公众对卡特尔的负面态度来实现这一目标:因此,我们研究哪些论点在荷兰最有说服力。最有说服力的论点是定价过高、欺骗消费者、卡特尔保密和墨守成规。随后,我们进行了一项实验,以测试哪种说法和论证方式最有效地传达了卡特尔的严重性。我们发现,“竞争欺诈”一词比传统的“卡特尔”一词更能有效地传达卡特尔的问题性质,导致在这种情况下受访者的态度更为消极。与其他论点相比,关于定价过高的论点最具说服力,并导致对卡特尔的更消极态度和对政府行动的更强烈支持。
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