The effects of work-related electronic communication during nonwork time on employee workplace deviance

Huan Cheng, Weili Zheng, Jinfan Zhou, Guanglei Zhang, Shuangshuang Tang
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Abstract

Advances in information and communication technologies have made organizations more efficient and flexible. However, such technologies have changed how employees work and blur the lines between work and nonwork domains. Drawing on theories of self-regulation and moral disengagement, this study investigates how and when work-related electronic communication during nonwork time leads to employees' negative behaviors. Using two daily survey across two consecutive weeks, we found that work-related electronic communication during nonwork time increased the level of employees' self-regulation depletion and subsequent moral disengagement, resulting in increased workplace deviance the next day. Moreover, segmentation preference amplified the serial indirect effect of work-related electronic communication during nonwork time on workplace deviance (via self-regulation depletion and moral disengagement). Our findings extend the research on work-related electronic communication during nonwork time by offering further insights into its behavioral consequences.

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非工作时间与工作有关的电子通讯对员工工作场所偏差的影响
信息和通信技术的进步提高了组织的效率和灵活性。然而,这些技术也改变了员工的工作方式,模糊了工作与非工作领域之间的界限。本研究借鉴自我调节和道德脱离理论,探讨了在非工作时间与工作相关的电子通讯如何以及何时导致员工的消极行为。通过连续两周的每日调查,我们发现,非工作时间与工作相关的电子通讯会增加员工的自我调节耗竭水平,进而导致道德脱离,从而增加第二天的工作场所偏差。此外,细分偏好放大了非工作时间与工作相关的电子通讯对工作场所偏差的连续间接影响(通过自我调节耗竭和道德脱离)。我们的研究结果扩展了对非工作时间与工作相关的电子通讯的研究,进一步揭示了其行为后果。
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来源期刊
CiteScore
13.70
自引率
5.60%
发文量
84
期刊介绍: "Applied Psychology: An International Review" is the esteemed official journal of the International Association of Applied Psychology (IAAP), a venerable organization established in 1920 that unites scholars and practitioners in the field of applied psychology. This peer-reviewed journal serves as a global platform for the scholarly exchange of research findings within the diverse domain of applied psychology. The journal embraces a wide array of topics within applied psychology, including organizational, cross-cultural, educational, health, counseling, environmental, traffic, and sport psychology. It particularly encourages submissions that enhance the understanding of psychological processes in various applied settings and studies that explore the impact of different national and cultural contexts on psychological phenomena.
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