Adoption Behaviour of Digital Technologies by Firms: Evidence from South Africa’s Manufacturing Sector

IF 2.3 Q3 BUSINESS Global Business Review Pub Date : 2023-09-28 DOI:10.1177/09721509231190511
Kiru Sichoongwe
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Abstract

The manufacturing industry is vital to the growth and development of most countries. This study investigates the adoption behaviour of digital technologies by manufacturing firms in South Africa. The study employs econometric model to analyze a total of 516 firms in the manufacturing sector. The probit results show that innovation of the firm and firm size have a significant effect on both the current and the expected adoption of digital technologies, whereas capital ownership correlate positively with the current adoption. Likewise, exports and digital-related infrastructure are found to correlate positively with the expected digital technology adoption for customer relations business function. Similarly, study results from the transition probability matrix reveals that a significant persistency pattern is prevalent in all the three business functions of the firms, namely, supplier relations, customer relations and product development. However, product development has considerably higher persistency compared to other types of the firm business functions. Several policies, including supporting business innovation, easy access to core digital tools by firms, developing institutional and systemic support mechanisms, are recommended to encourage firms to engage in digital technology activities.
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企业采用数字技术的行为:来自南非制造业的证据
制造业对大多数国家的增长和发展至关重要。本研究调查了南非制造企业对数字技术的采用行为。本研究采用计量经济模型对516家制造业企业进行了分析。实证结果表明,企业创新和企业规模对数字技术的当前采用率和预期采用率都有显著影响,而资本所有权与当前采用率呈正相关。同样,我们发现出口和数字相关基础设施与客户关系业务功能的预期数字技术采用呈正相关。同样,转移概率矩阵的研究结果表明,在企业的所有三个业务职能中,即供应商关系、客户关系和产品开发,都普遍存在显著的持续性模式。然而,与公司其他类型的业务功能相比,产品开发具有相当高的持久性。建议制定若干政策,包括支持企业创新、企业容易获得核心数字工具、建立体制和系统支持机制,以鼓励企业从事数字技术活动。
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来源期刊
CiteScore
7.10
自引率
12.50%
发文量
107
期刊介绍: Global Business Review is designed to be a forum for the wider dissemination of current management and business practice and research drawn from around the globe but with an emphasis on Asian and Indian perspectives. An important feature is its cross-cultural and comparative approach. Multidisciplinary in nature and with a strong practical orientation, this refereed journal publishes surveys relating to and report significant developments in management practice drawn from business/commerce, the public and the private sector, and non-profit organisations. The journal also publishes articles which provide practical insights on doing business in India/Asia from local and global and macro and micro perspectives.
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