Strategi Dinas Pemadam Kebakaran dan Penyelamatan Kota Surabaya dalam Pelayanan Penanganan Kebakaran

Publik Pub Date : 2023-09-26 DOI:10.24036/jmiap.v5i3.622
Yariza Tasya Ferziah, Ananta Prathama
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Abstract

The city of Surabaya is the second largest city in Indonesia with a fairly high level of population density, with the existence of this population density causing residential density that can cause slums and have an impact on fires. This is the responsibility and commitment of the Surabaya City (DPKP) in providing firefighting handling services to the community. This study is intended to describe how the strategy of the Surabaya City DPKP in firefighting handling services. This research method uses qualitative methods with interview data collection techniques, observation and documentation. The theory used in this study is strategy management by Fred R David (2019) based on three focus indicators, namely strategy formulation, strategy implementation and srateg evaluation. The results of this study show that the strategy used by the Surabaya City DPKP can be said to be succeeded by getting the Commendable Public Innovation award in 2022 through a 7-minute response time program with the support of the vision and mission, the strength of human resources and infrastructure.
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泗水市消防和救援战略在火灾处理服务
泗水市是印度尼西亚第二大城市,人口密度相当高,这种人口密度的存在导致住宅密度,可能导致贫民窟,并对火灾产生影响。这是泗水市(DPKP)为社区提供消防处理服务的责任和承诺。本研究旨在描述泗水市DPKP在消防处理服务方面的策略。本研究方法采用定性方法,结合访谈数据收集技术、观察法和文献法。本研究使用的理论是Fred R David(2019)基于战略制定、战略实施和战略评价三个重点指标的战略管理。本研究结果表明,泗水市DPKP采用的战略可以说是成功的,在愿景和使命、人力资源和基础设施的支持下,通过7分钟的响应时间计划,在2022年获得了值得赞扬的公共创新奖。
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审稿时长
4 weeks
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