The Role of Marketing Intelligence in Improving the Efficiency of the Organization: An Empirical Study on Jordanian Hypermarkets

Bader Ismaeel, Bashar Younis Alkhawaldeh, Khaled Khalaf Alafi
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Abstract

In today's competitive business environment, marketing intelligence plays a crucial role in improving the efficiency of organizations in hypermarkets in Jordan. The purpose of this study is to explore the role of marketing intelligence in improving the efficiency of hypermarkets in Jordan. The paper discussed the concept of marketing intelligence, the importance of marketing intelligence in hypermarkets, the benefits of marketing intelligence, and the challenges that hypermarkets may face while using marketing intelligence. The study conducted on a convenience sample consisting of 256 respondents showed that there is an impact of market research, competition intelligence, and consumer intelligence as the main dimensions of marketing intelligence on the efficiency of hypermarkets in Jordan. While there was no effect of the dimensions of marketing analytics and product intelligence on the efficiency of hypermarkets in Jordan. The study also provided a set of important recommendations for the companies surveyed.
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营销情报在提高组织效率中的作用:基于约旦大型超市的实证研究
在当今竞争激烈的商业环境中,营销情报在提高约旦大卖场组织效率方面起着至关重要的作用。本研究的目的是探讨营销情报在提高约旦大卖场效率中的作用。本文讨论了营销情报的概念、营销情报在大卖场中的重要性、营销情报的好处以及大卖场在使用营销情报时可能面临的挑战。对256名受访者组成的便利样本进行的研究表明,市场研究、竞争情报和消费者情报作为营销情报的主要维度对约旦大卖场效率的影响。而营销分析和产品情报的维度对约旦大型超市的效率没有影响。该研究还为接受调查的公司提供了一系列重要建议。
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来源期刊
CiteScore
2.00
自引率
11.10%
发文量
0
审稿时长
8 weeks
期刊介绍: The Journal of Intelligence Studies in Business (JISIB) is a double blinded peer reviewed open access journal published by Halmstad University, Sweden. Its mission is to help facilitate and publish original research, conference proceedings and book reviews. The journal includes articles within areas such as Competitive Intelligence, Business Intelligence, Market Intelligence, Scientific and Technical Intelligence, Collective Intelligence and Geo-economics. This means that the journal has a managerial as well as an applied technical side (Information Systems), as these are now well integrated in real life Business Intelligence solutions. By focusing on business applications the journal do not compete directly with journals of Library Sciences or State or Military Intelligence Studies. Topics within the selected study areas should show clear practical implications.
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