Role of psychosocial safety climate in job satisfaction and emotional exhaustion: mediating role of effort–reward imbalance

IF 1.6 Q2 Business, Management and Accounting Evidence-based HRM-A Global Forum for Empirical Scholarship Pub Date : 2023-09-22 DOI:10.1108/ebhrm-03-2023-0049
Padma Tripathi, Pushpendra Priyadarshi, Pankaj Kumar, Sushil Kumar
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Abstract

PurposeThe purpose of this paper is to study the role of psychosocial safety climate (PSC) on job satisfaction and emotional exhaustion among employees and to examine the mediating role of effort–reward imbalance (ERI) in this relationship.Design/methodology/approachThis study investigated a mediation model with ERI explaining the relationship between PSC and the outcome variables using a sample of 441 employees of information technology (IT) organizations in India. The data were analyzed using structural equation modeling (SEM) techniques with LISREL (linear structural relations) 8.72 software.FindingsThe results suggest that PSC significantly influences the employees' experiences of job satisfaction and emotional exhaustion. Also, ERI was demonstrated as a significant intervening construct with full mediation of the PSC–emotional exhaustion relationship and partial mediation of the PSC–job satisfaction relationship.Research limitations/implicationsThe study provides substantial results and arguments to encourage organizational-level commitment for psychosocial risk management through distributive fairness and reciprocity in the form of ERI to foster positive attitudes and prevent negative health and psychological outcomes. The cross-sectional nature of the study limits generalizability but contributes to the literature on work stress in a developing country's context.Originality/valueThe study demonstrates how employee outcomes like job satisfaction and emotional exhaustion often result from their perceptions of inequity and imbalance at the workplace. Further, the study builds a strong case for helping organizations contribute to the United Nations (UN) 2030 sustainability goals by empirically establishing the crucial role of top management's commitment and prioritization of employee psychosocial health and safety for designing primary stress-management initiatives for sustainable psychosocial risk prevention and management.
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心理社会安全气候在工作满意度和情绪耗竭中的作用:努力-回报不平衡的中介作用
目的研究心理社会安全气候(PSC)对员工工作满意度和情绪耗竭的影响,以及努力-回报失衡(ERI)在二者关系中的中介作用。设计/方法/方法本研究利用印度441名信息技术(IT)组织员工的样本,调查了一个带有ERI的中介模型,解释了PSC与结果变量之间的关系。采用LISREL (linear structural relations) 8.72软件对数据进行结构方程建模(SEM)分析。研究结果表明,PSC对员工的工作满意度和情绪耗竭体验有显著影响。此外,ERI作为一个显著的干预构式,在psc -情绪耗竭关系中具有完全中介作用,在psc -工作满意度关系中具有部分中介作用。研究局限/影响本研究提供了大量结果和论据,以鼓励组织一级致力于通过ERI形式的分配公平和互惠来进行社会心理风险管理,以培养积极态度并防止消极的健康和心理后果。该研究的横断面性质限制了概括性,但有助于在发展中国家的背景下工作压力的文献。独创性/价值该研究表明,员工的工作满意度和情绪耗竭等结果往往源于他们对工作场所不平等和不平衡的看法。此外,该研究还通过经验确定高层管理人员对员工心理社会健康和安全的承诺和优先事项在设计主要压力管理举措以实现可持续的心理社会风险预防和管理方面的关键作用,为帮助各组织为联合国2030年可持续发展目标做出贡献提供了强有力的案例。
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来源期刊
CiteScore
2.70
自引率
6.20%
发文量
39
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