Accessible tourism: how people with vision impairment and blindness experience tourism and “see” the invisible

IF 7.3 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Tourism Review Pub Date : 2023-12-15 DOI:10.1108/tr-06-2023-0408
Nick Noghan, Peter O’Connor, Marianna Sigala
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Abstract

Purpose

Traditionally vision-focused, tourism effectively ignores the other senses. With tourists travelling to “see” places, an understanding of how people with vision impairment or blindness (PwVIB) experience tourism is currently lacking. Borrowing from psychology, this viewpoint proposes innovative research approaches to address this knowledge gap, clarifying how PwVIB psychologically experience tourism, enabling tourism professionals to design meaningful and appropriate tourism products and services for this market.

Design/methodology/approach

Reviewing extant literature on the tourist experience of PwVIB, this study highlights the existing knowledge gaps regarding understanding how PwVIB experience tourism, proposing alternative theoretical approaches and methodologies for use in future studies.

Findings

Alternative research approaches, borrowed from psychology, are proposed to address this knowledge gap and clarify our understanding of how PwVIB experience tourism, serving as a call to action for researchers to attack this issue in innovative ways. An example study, using a mental imagery approach is discussed by way of illustration of how such techniques could be applied.

Originality/value

Highlighting a gap in the understanding of tourist experiences of PwVIB, this viewpoint proposes the adoption of innovative research methods from psychology as a means of delving into the cognitive and conceptual processes involved, offering a new perspective on how to address this important and topical issue and contribute to the design of inclusive and meaningful tourism experiences for this demographic.

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无障碍旅游:视力障碍者和盲人如何体验旅游和 "看到 "看不见的东西
目的旅游业传统上以视觉为主,实际上忽略了其他感官。由于游客是为了 "看 "而去旅游,因此目前还缺乏对视力障碍或失明人士(PwVIB)如何体验旅游的了解。本观点借用心理学的观点,提出了创新的研究方法来解决这一知识空白,阐明视障或失明人士是如何从心理上体验旅游的,从而使旅游专业人员能够为这一市场设计出有意义且合适的旅游产品和服务。设计/方法/途径本研究综述了现有的有关 PwVIB 旅游体验的文献,强调了在了解 PwVIB 如何体验旅游方面存在的知识差距,并提出了可供选择的理论方法和方法论,供未来研究使用。研究结果本研究借鉴心理学,提出了可供选择的研究方法,以解决这一知识差距,并澄清我们对 PwVIB 如何体验旅游的理解,呼吁研究人员以创新的方式解决这一问题。原创性/价值本观点强调了在了解无障碍游客的旅游体验方面存在的差距,建议采用心理学中的创新研究方法,作为深入研究相关认知和概念过程的一种手段,为如何解决这一重要的热点问题提供了新的视角,并有助于为这一人群设计具有包容性和意义的旅游体验。
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来源期刊
Tourism Review
Tourism Review HOSPITALITY, LEISURE, SPORT & TOURISM-
CiteScore
15.10
自引率
10.30%
发文量
51
期刊介绍: Tourism Review (TR) holds the distinction of being the longest-established journal focused on tourism issues, pioneering cutting-edge research since 1947. Our mission is to deepen the comprehension of tourism and elevate the impact and significance of tourism research on global society. TR publishes a wide spectrum of contributions including research papers, systematic literature reviews (state of the art), short interventions (perspective papers), and research innovations (cutting edge), fostering continuous advancement in the field.
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