A Process Mining Method for Inter-organizational Business Process Integration

IF 2.5 Q2 COMPUTER SCIENCE, INFORMATION SYSTEMS ACM Transactions on Management Information Systems Pub Date : 2023-12-19 DOI:10.1145/3638062
Moufida Aouachria, Abderrahmane Leshob, A. R. Ghomari, M. Aouache
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Abstract

Business process integration (BPI) allows organizations to connect and automate their business processes in order to deliver the right economic resources at the right time, place, and price. BPI requires the integration of business processes and their supporting systems across multiple autonomous organizations. However, such integration is complex and can face coordination complexities that occur during the resource exchanges between the partners’ processes. This paper proposes a new method called Process Mining for Business Process Integration (PM4BPI) that helps process designers to perform BPI by creating new process models that cross the boundaries of multiple organizations from a collection of process event logs. PM4BPI uses federated process mining techniques to detect incompatibilities before the integration of the partners’ processes. Then, it applies process adaptation patterns to solve detected incompatibilities. Finally, organizations’ processes are merged to build a collaborative process model that crosses the organizations’ boundaries. Adapt \({}_{WF\_Net} \) , an extension of a Petri net, is used to design inter-organizational business processes and adaptation patterns. An integrated care pathway is used as a case study to assess the applicability and effectiveness of the proposed method.
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组织间业务流程整合的流程挖掘方法
业务流程集成(BPI)使企业能够将其业务流程连接起来并实现自动化,以便在合适的时间、地点和价格提供合适的经济资源。业务流程集成要求在多个自治组织之间集成业务流程及其支持系统。然而,这种整合是复杂的,在合作伙伴的流程之间进行资源交换时可能会面临复杂的协调问题。本文提出了一种名为 "业务流程集成流程挖掘"(PM4BPI)的新方法,通过从流程事件日志集合中创建跨越多个组织边界的新流程模型,帮助流程设计人员执行业务流程集成。PM4BPI 使用联合流程挖掘技术,在整合合作伙伴的流程之前检测不兼容性。然后,它应用流程适应模式来解决检测到的不兼容性问题。最后,合并各组织的流程,建立一个跨组织边界的协作流程模型。Adapt ({}_{WF\_Net} \)是 Petri 网的扩展,用于设计组织间业务流程和适应模式。一个综合护理路径被用作案例研究,以评估所建议方法的适用性和有效性。
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来源期刊
ACM Transactions on Management Information Systems
ACM Transactions on Management Information Systems COMPUTER SCIENCE, INFORMATION SYSTEMS-
CiteScore
6.30
自引率
20.00%
发文量
60
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