Developing English Material for Food and Beverage Service Used by Students at SMKN 1 Singaraja

Gusti Ayu, Ira Krishna Santhi, N. K. Wedhanti, Made Mahendrayana
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Abstract

This study aimed to determine the English for Food and Beverage Service needs of eleventh-grade students of Tourism Majors at SMKN 1 Singaraja, to design and develop the English material for Food and Beverage Services used by 11th-grade students at SMKN 1 Singaraja, to determine the quality of the developed material. This research used the Design and Developments model that Rickey and Klein (2009) suggested, which includes planning, development, and evaluation. The instruments used were interviews, questionnaires, and document analysis. The findings of this study revealed the student’s needs (necessities, wants, lacks, input, setting, procedure, the student’s role, and the teacher’s role) which are important for improving the student’s motivation and achievement in learning. Three units were developed based on the document analysis: Taking Reservations by Telephone, Receiving and Seating Guests, and Taking Food and Beverage Orders. The material is developed based on the theory proposed by Hutchinson, T., & Waters, (1987). This includes input, content focus, language focus, and task. The quality of the product’s effectiveness was evaluated by the theory proposed by Litz, (2005). After calculating data from the expert judges, the quality of the developed material can be categorized as very good material. Thus, it can be a supplementary source for learning English for Food and Beverage Service at SMKN 1 Singaraja.
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编写供新加坡第一中学(SMKN 1 Singaraja)学生使用的餐饮服务英语材料
本研究旨在确定新加坡国立大学旅游专业十一年级学生对餐饮服务英语的需求,设计和开发供新加坡国立大学旅游专业十一年级学生使用的餐饮服务英语教材,并确定所开发教材的质量。本研究采用了 Rickey 和 Klein(2009 年)提出的设计和开发模式,包括规划、开发和评估。使用的工具包括访谈、问卷调查和文件分析。研究结果显示,学生的需求(必要、想要、缺乏、投入、环境、程序、学生角色和教师角色)对提高学生的学习动机和学习成绩非常重要。在文件分析的基础上开发了三个单元:通过电话接受预订、接待和安排客人就座以及接受食品和饮料订单。教材是根据 Hutchinson, T. 和 Waters(1987 年)提出的理论编写的。这包括输入、内容重点、语言重点和任务。产品的质量效果是根据 Litz(2005 年)提出的理论进行评估的。在计算了专家评委的数据后,所开发材料的质量可归类为非常好的材料。因此,它可以作为新加坡国立大学第一附属中学餐饮服务专业英语学习的补充资料。
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