Perbandingan Metode TAM Dan UTAUT Dalam Penerimaan Dan Kepuasan Sistem Informasi Administrasi Akademik

Abstract

Abstrack – XYZ University is an institution that operates in the field of education. Currently, many universities use academic information systems to make work easier and more effective and efficient. The survey results show that there are several problems with the academic administration information system, namely the occurrence of errors or the server going down. These error conditions include not being able to log in or not being able to access the available features. The next obstacle is that when students want to change their password they cannot change it directly in the system but must to another system to change the password. This research uses the TAM and UTAUT methods. The aim of this research is to find out which method is better in accepting and deciding on the application of information systems. The results of the research show that the UTAUT method is better able to explain better than the TAM method in comparing the implementation of academic administration information systems where by using the TAM method the R-square value obtained for the TAM IT Acceptance variable is 78.2%, which is a value included in the model category. strong and the User Satisfaction variable has an R-square value of 65.3%, where this value is still included in the strong category. Meanwhile, in the UTAUT R-square method for the IT Acceptance variable, it is 83.6%, which is in the strong model category. For the User Satisfaction variable, the R-square value is 74.6%, where this value is in the strong category.