The Influence of Digital Artificial Intelligence Technology on Quality of Life with a Global Perspective

Sandy Kosasi, Chandra Lukita, Mochamad Heru Riza Chakim, Adam Faturahman, Dhiyah Ayu Rini Kusumawardhani
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Abstract

The rapid development of digital technology and artificial intelligence (AI) has brought significant changes in many areas of life, including business, healthcare, education, and entertainment. The great potential of AI technologies to provide positive benefits to society is balanced with concerns about their negative impact on quality of life. This study aims to explore the influence of digital AI technology on the overall quality of life around the world, focusing on the Performance Expectancy, Effort Expectancy, and Use Behavior aspects of digital AI technology. This research method utilizes the UTAUT (Unified Theory of Acceptance and Use of Technology) approach and collects data quantitatively through a questionnaire covering 3 variables related to digital AI technology and its influence on quality of life. Data analysis was conducted using PLS-SEM (Partial Least Squares - Structural Equation Modeling) to identify important aspects related to the advantages and disadvantages of AI technology. The results from the 70 respondents indicated that digital AI technologies have the potential to improve quality of life by meeting performance expectations and providing ease of use, and a balanced approach is needed in the development and implementation of AI technologies to maximize their positive impact while minimizing their negative impact.
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从全球视角看数字人工智能技术对生活质量的影响
数字技术和人工智能(AI)的飞速发展给商业、医疗、教育和娱乐等许多生活领域带来了重大变化。人工智能技术在为社会带来积极利益的巨大潜力的同时,也存在着对生活质量的负面影响的担忧。本研究旨在探讨数字人工智能技术对全球整体生活质量的影响,重点关注数字人工智能技术的性能预期、努力预期和使用行为等方面。本研究采用UTAUT(技术接受与使用统一理论)方法,通过调查问卷定量收集数据,问卷涵盖了数字人工智能技术及其对生活质量影响的3个相关变量。数据分析采用 PLS-SEM(部分最小二乘法-结构方程模型),以确定与人工智能技术优缺点相关的重要方面。70 位受访者的研究结果表明,数字人工智能技术具有通过满足性能预期和提供易用性来提高生活质量的潜力,在开发和实施人工智能技术时需要采取平衡的方法,以最大限度地发挥其积极影响,同时最大限度地减少其负面影响。
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