{"title":"Driving forces behind service innovation in knowledge-intensive services with different knowledge bases","authors":"Anastasia Krupskaya","doi":"10.1108/fs-01-2023-0017","DOIUrl":null,"url":null,"abstract":"<h3>Purpose</h3>\n<p>The purpose of this paper is to identify and describe the influence of the knowledge base (KB) of the company on driving forces of innovation processes in knowledge-intensive services (KIS) and to compare the level of innovativeness of the final services.</p><!--/ Abstract__block -->\n<h3>Design/methodology/approach</h3>\n<p>The paper investigates through qualitative research 11 KIS organisations with different KB.</p><!--/ Abstract__block -->\n<h3>Findings</h3>\n<p>The research results identified and described the influence of the KB on driving forces of innovations processes and its results in companies with four newly identified KBs (analytical, synthetic, symbolic and compliance).</p><!--/ Abstract__block -->\n<h3>Research limitations/implications</h3>\n<p>Further research, based on a larger number of companies, is needed to confirm the results of this research and to complement the effect of the KB on driving forces of innovation.</p><!--/ Abstract__block -->\n<h3>Practical implications</h3>\n<p>This research can help organisations understand how to develop strategic plans and new ideas for innovative services depending on the KB of the organisation.</p><!--/ Abstract__block -->\n<h3>Social implications</h3>\n<p>The description of successful innovation processes and results in several leading companies presented in the study may help other companies in identifying knowledge-integration practices to improve performance and innovation processes that support multiplicity, productivity and creativity.</p><!--/ Abstract__block -->\n<h3>Originality/value</h3>\n<p>The study systemised the sources of new ideas for innovation in companies with different KB, several driving forces of innovation were identified and how these forces are affected by each KB; lastly, innovation results were compared in companies with different KB.</p><!--/ Abstract__block -->","PeriodicalId":51620,"journal":{"name":"Foresight","volume":"58 1","pages":""},"PeriodicalIF":2.3000,"publicationDate":"2024-01-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Foresight","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1108/fs-01-2023-0017","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"REGIONAL & URBAN PLANNING","Score":null,"Total":0}
引用次数: 0
Abstract
Purpose
The purpose of this paper is to identify and describe the influence of the knowledge base (KB) of the company on driving forces of innovation processes in knowledge-intensive services (KIS) and to compare the level of innovativeness of the final services.
Design/methodology/approach
The paper investigates through qualitative research 11 KIS organisations with different KB.
Findings
The research results identified and described the influence of the KB on driving forces of innovations processes and its results in companies with four newly identified KBs (analytical, synthetic, symbolic and compliance).
Research limitations/implications
Further research, based on a larger number of companies, is needed to confirm the results of this research and to complement the effect of the KB on driving forces of innovation.
Practical implications
This research can help organisations understand how to develop strategic plans and new ideas for innovative services depending on the KB of the organisation.
Social implications
The description of successful innovation processes and results in several leading companies presented in the study may help other companies in identifying knowledge-integration practices to improve performance and innovation processes that support multiplicity, productivity and creativity.
Originality/value
The study systemised the sources of new ideas for innovation in companies with different KB, several driving forces of innovation were identified and how these forces are affected by each KB; lastly, innovation results were compared in companies with different KB.
期刊介绍:
■Social, political and economic science ■Sustainable development ■Horizon scanning ■Scientific and Technological Change and its implications for society and policy ■Management of Uncertainty, Complexity and Risk ■Foresight methodology, tools and techniques