Pengaruh Sistem Pelayanan Kependudukan Klampid New Generation Terhadap Peningkatan Pelayanan Publik Di Kecamatan Sawahan Kota Surabaya

P. Harry, Bowo, Kata Kunci, Peningkatan Pelayanan, Sistem Pelayanan, Sistem Aplikasi
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Abstract

This study aims to investigate the effect of the Klampid New Generation Application System on improving public services in Sawahan Subdistrict, Surabaya City. In the era of digitalization and technological transformation, application systems are one of the tools used to improve the efficiency and effectiveness of public services. Klampid New Generation is one of the application systems introduced to facilitate interaction between local governments and communities in order to improve services. The research method used used a quantitative questionnaire distributed to respondents regarding the use of the Klampid New Generation Application System and their perceptions of public services.
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Klampid 新一代人口服务系统对改善泗水市泽罕区公共服务的影响
本研究旨在调查 Klampid 新一代应用系统对改善泗水市泽汉分区公共服务的影响。在数字化和技术转型时代,应用系统是用来提高公共服务效率和效果的工具之一。新一代 Klampid 是为促进地方政府与社区之间的互动以改善服务而引入的应用系统之一。研究方法是向受访者发放一份定量问卷,内容涉及 Klampid 新一代应用系统的使用情况及其对公共服务的看法。
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