Towards innovation capability in retail services: managing the tensions of exploration and exploitation

Karla Marie B. Paredes, Malin Olander Roese
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Abstract

Retailing is said to be at a critical period where much higher demands are being placed on retail actors to develop their capability for explorative innovation for lasting competitive advantage. De...
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提高零售服务业的创新能力:处理探索与开发之间的紧张关系
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