Working with a Mask: How and When Workplace Mask Wearing Decreases Employee Emotional Exhaustion

IF 2.6 4区 管理学 Q3 MANAGEMENT Management and Organization Review Pub Date : 2024-02-19 DOI:10.1017/mor.2023.44
Yang Bai, Wenxing Liu, Li Guo
{"title":"Working with a Mask: How and When Workplace Mask Wearing Decreases Employee Emotional Exhaustion","authors":"Yang Bai, Wenxing Liu, Li Guo","doi":"10.1017/mor.2023.44","DOIUrl":null,"url":null,"abstract":"Despite the salutary effects of mask wearing broadly recognized during the COVID-19 pandemic, little is known about the consequences of wearing masks in the workplace. The current research raises the question of whether and how mask wearing may impact employees' emotional well-being at work. Drawing on emotion regulation theory (e.g., Gross, 1998, 2015), we propose that mask wearing enables employees to adopt more authentic emotional displays, which in turn decreases emotional exhaustion. Furthermore, guided by the social interaction model of emotion regulation (Coté, 2005), we further posit that for employees whose work requires more frequent face-to-face interaction, the positive impact of mask wearing on emotional exhaustion becomes more significant. Across a pilot study and a three-wave field survey, we find support for this hypothesized model. Implications of these findings for future theorizing and research on mask wearing are discussed.","PeriodicalId":47798,"journal":{"name":"Management and Organization Review","volume":"53 1","pages":""},"PeriodicalIF":2.6000,"publicationDate":"2024-02-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Management and Organization Review","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1017/mor.2023.44","RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"MANAGEMENT","Score":null,"Total":0}
引用次数: 0

Abstract

Despite the salutary effects of mask wearing broadly recognized during the COVID-19 pandemic, little is known about the consequences of wearing masks in the workplace. The current research raises the question of whether and how mask wearing may impact employees' emotional well-being at work. Drawing on emotion regulation theory (e.g., Gross, 1998, 2015), we propose that mask wearing enables employees to adopt more authentic emotional displays, which in turn decreases emotional exhaustion. Furthermore, guided by the social interaction model of emotion regulation (Coté, 2005), we further posit that for employees whose work requires more frequent face-to-face interaction, the positive impact of mask wearing on emotional exhaustion becomes more significant. Across a pilot study and a three-wave field survey, we find support for this hypothesized model. Implications of these findings for future theorizing and research on mask wearing are discussed.
查看原文
分享 分享
微信好友 朋友圈 QQ好友 复制链接
本刊更多论文
戴着口罩工作:工作场所戴口罩如何以及何时减少员工的情绪耗竭
尽管在 COVID-19 大流行期间,人们广泛认识到佩戴口罩的好处,但对在工作场所佩戴口罩的后果却知之甚少。目前的研究提出了戴口罩是否以及如何影响员工工作情绪的问题。借鉴情绪调节理论(如格罗斯,1998 年,2015 年),我们提出戴口罩能使员工采取更真实的情绪表现,从而减少情绪衰竭。此外,在情绪调节的社会互动模型(Coté,2005 年)的指导下,我们进一步假设,对于工作需要更频繁面对面互动的员工来说,戴面具对情绪衰竭的积极影响会变得更加显著。通过试点研究和三波实地调查,我们发现这一假设模型得到了支持。我们还讨论了这些发现对未来戴面具理论和研究的影响。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
求助全文
约1分钟内获得全文 去求助
来源期刊
CiteScore
5.20
自引率
3.40%
发文量
41
期刊最新文献
Responsible Research: Reflections of Two Business Scholars Doing Mental Health Research During COVID-19 Stretch Goals and Radical Creativity: Cognitive Flexibility as a Key Contingency Corporate Social Irresponsibility in Business: A Systematic Literature Review and Future Agenda Working with a Mask: How and When Workplace Mask Wearing Decreases Employee Emotional Exhaustion Commentary on Perspective Article: ‘Institutional Logics: Motivating Action and Overcoming Resistance to Change’ – Heather A. Haveman, David Joseph-Goteiner, and Danyang Li
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
0
微信
客服QQ
Book学术公众号 扫码关注我们
反馈
×
意见反馈
请填写您的意见或建议
请填写您的手机或邮箱
已复制链接
已复制链接
快去分享给好友吧!
我知道了
×
扫码分享
扫码分享
Book学术官方微信
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术
文献互助 智能选刊 最新文献 互助须知 联系我们:info@booksci.cn
Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。
Copyright © 2023 Book学术 All rights reserved.
ghs 京公网安备 11010802042870号 京ICP备2023020795号-1