Strategy for Increasing the Creative Performance of Civil Servants in Public Services: Effectiveness of Education and Training through Teamwork

Abstract

This research investigates the influence of education and training as well as teamwork on the creative performance of civil servants in Indonesia, with a focus on understanding that education and training simultaneously contribute to increasing innovation in public services. The findings show that education and training play a significant role in improving creative performance directly as well as indirectly through increased teamwork. This research brings a new perspective to the literature on human resource management and public sector innovation by emphasizing the synergistic role of individual skill development and team dynamics in creating a work environment conducive to creativity. Based on the findings, it is recommended to develop integrated education and training programs, increase focus on teamwork, evaluate the impact of education and training on teamwork, and facilitate a work environment that supports collaboration. This initiative is expected to optimize the innovative potential of civil servants in providing creative solutions to public service challenges.