Online Hosts’ Storytelling Strategies: A Narrative Analysis of Mindfulness-Themed Airbnb Online Experiences

Yue (Darcy) Lu, Yao‐Chin Wang
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Abstract

Although virtual tours and online tourism experiences have been developed with technological advancement and COVID-19 lockdowns, knowledge gaps exist to systematically conceptualize online tourism experiences and clarify online hosts’ storytelling strategies. Drawing upon theatrical theory, this study aims to conceptualize the online tourism experience and online hosts’ storytelling strategies. Our research setting is mindfulness-themed online experiences via Airbnb Online Experiences. A total of 186 online hosts were analyzed with narrative analysis. This study proposed three frameworks: (1) a performer-stage-audience model for online tourism experiences, (2) a longitudinal perspective on hosts’ storytelling strategies on the stage, and (3) a systematic view of online hosts’ storytelling strategies. The conceptual work offers important insights for the academy and relevant industries.
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在线房东的讲故事策略:以正念为主题的 Airbnb 在线体验叙事分析
尽管虚拟旅游和在线旅游体验是随着技术进步和 COVID-19 封锁而发展起来的,但在系统地将在线旅游体验概念化和阐明在线主人讲故事的策略方面还存在知识空白。本研究以戏剧理论为基础,旨在将在线旅游体验和在线主人的讲故事策略概念化。我们的研究背景是通过 Airbnb 在线体验进行的以正念为主题的在线体验。本研究采用叙事分析法对 186 位在线房东进行了分析。本研究提出了三个框架:(1)在线旅游体验的表演者-舞台-受众模型;(2)从纵向视角研究主持人在舞台上讲故事的策略;(3)从系统视角研究在线主持人讲故事的策略。这项概念性工作为学术界和相关行业提供了重要启示。
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