Imprinting and Workplace Well-Being among Generation Z Hotel Employees

Keheng Xiang, Mao-Ying Wu, Yixuan Tong, Chenxi He
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Abstract

This study investigated the dynamic imprinting processes that shape Generation Z hotel employees’ workplace well-being. An integrated research framework was built based on the insights of imprinting theory and positive psychology. Photo-elicitation interviews and narrative analysis were used as the key research techniques. Findings illuminate the dynamic processes of imprinting among Generation Z hotel employees, encompassing the formation, evolution, and outcomes of imprints which are originated from the employees’ childhood and adolescence. Six dimensions of workplace well-being, including self-drive, personalization, responsibility, tolerance, realization, and identification, are identified. The multi-dimensional workplace well-being emerges through the ongoing melting, regeneration, and manifestation of different kinds of imprints. This study offers theoretical contributions to imprinting theory, positive psychology, and employees’ wellbeing research. Practical implications are provided to attract and motivate young employees in the hotel industry.
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Z 世代酒店员工的印记与职场幸福感
本研究调查了影响 Z 世代酒店员工工作场所幸福感的动态印记过程。研究基于印记理论和积极心理学的见解,建立了一个综合研究框架。研究采用了照片激发访谈和叙事分析作为关键研究技术。研究结果揭示了 Z 世代酒店员工印记的动态过程,包括源自员工童年和青少年时期的印记的形成、演变和结果。研究确定了职场幸福感的六个维度,包括自我驱动、个性化、责任、宽容、实现和认同。多维度的职场幸福感是通过不同类型印记的不断融化、再生和显现而产生的。本研究为印记理论、积极心理学和员工幸福感研究做出了理论贡献。研究还为酒店业吸引和激励年轻员工提供了实践意义。
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