{"title":"Why Do Customers Return Products? Using Customer Reviews to Predict Product Return Behaviors","authors":"Hao-Fei Cheng, Eyal Krikon, Vanessa Murdock","doi":"10.1145/3627508.3638326","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":220434,"journal":{"name":"Conference on Human Information Interaction and Retrieval","volume":"72 5","pages":"12-22"},"PeriodicalIF":0.0000,"publicationDate":"2024-03-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Conference on Human Information Interaction and Retrieval","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1145/3627508.3638326","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}