The Reality Of Marketing In Arab University Libraries Using Social Media Platforms And Its Impact On Information Services From The Point Of View Of Faculty Members

Ibrahim Khleel Khader
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Abstract

The study aimed to know the reality of marketing in Arab university libraries using social media platforms and its impact on information services from the point of view of faculty members, and to achieve the objectives of the study used a descriptive analytical method, and the study tool was a questionnaire divided into two axes: (marketing axis and Information Services Axis), The study reached several results, the most important of which was that the reality of marketing in Arab university libraries is high from the point of view of faculty members by (73.18%), it was also found that the level of information services from the point of view of faculty members is high by (74.54%), One of the most prominent recommendations of this study is that Marketing through social media platforms as the best and shortest way to provide information services.
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从教职员工的角度看阿拉伯大学图书馆利用社交媒体平台进行营销的现实情况及其对信息服务的影响
本研究旨在从教职员工的角度了解阿拉伯大学图书馆利用社交媒体平台进行营销的实际情况及其对信息服务的影响,为实现研究目标,本研究采用了描述性分析方法,研究工具是一份问卷,分为两个轴心:(营销轴心和信息服务轴心),研究得出了若干结果,其中最重要的是,从教职员工的角度来看,阿拉伯大学图书馆的营销实际水平较高(73.18%),同时还发现,从教职员工的角度来看,信息服务水平较高(74.54%)。本研究最突出的建议之一是,通过社交媒体平台进行营销是提供信息服务的最佳和最快捷方式。
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