Study on the Impact of Korean Wave in China and Indonesia on Cosmetic Product Image and Purchase Intention

Jeong-Man Lee
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Abstract

The cosmetics industry in Korea, which exports have recently grown rapidly, can be said to have been influenced by the continued Korean Wave overseas. However, based on the experiential marketing theory that connects to value relationships with customers, there is very little analysis of the impact of the Korean Wave on the image and purchase of Korean products. This study empirically analyzed the impact of the Korean Wave on cosmetic product image and product purchase intention among 260 Chinese and Indonesian female consumers by the structural equation models using AMOS 26.0. Among the sub-factors of experiential marketing, feel experience, sense experience, think experience, and act experience had a significant effect on cosmetic product image and purchase intention, but relate experience had no effect. A comparison between the two countries showed a significant difference. In China think experience and sense experience had a significant impact on the cosmetic product image, but in Indonesia sense experience and relate experience had a significant impact on the cosmetic product image. The impact of cosmetics product image on purchase intention was greater than that of other experience factors in both countries, while China had a slightly greater influence than Indonesia. The results of this study can be used to improve the image of cosmetic products and promote sales promotion policies using the Korean Wave. Since the impact of the Korean Wave varies depending on the country, local culture and characteristics must be taken into consideration or differentiated Korean Wave promotion policies must be implemented.
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韩流在中国和印度尼西亚对化妆品产品形象和购买意向的影响研究
韩国化妆品行业近来出口增长迅速,可以说是受到了海外持续韩流的影响。然而,基于与顾客建立价值关系的体验营销理论,很少有关于韩流对韩国产品形象和购买的影响的分析。本研究利用 AMOS 26.0 的结构方程模型,实证分析了韩流对 260 名中国和印尼女性消费者的化妆品产品形象和产品购买意向的影响。在体验式营销的子因子中,感觉体验、感知体验、思考体验和行动体验对化妆品产品形象和购买意向有显著影响,但关联体验没有影响。两国之间的比较显示出显著差异。在中国,思维体验和感觉体验对化妆品产品形象有显著影响,但在印度尼西亚,感觉体验和相关体验对化妆品产品形象有显著影响。在两国,化妆品产品形象对购买意向的影响都大于其他体验因素,而中国的影响略大于印度尼西亚。本研究的结果可用于利用韩流改善化妆品产品形象和推广促销政策。由于韩流的影响因国家而异,因此必须考虑到当地的文化和特点,或实施差异化的韩流促销政策。
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