The impact of video calls on the anxiety level among patients’ caregivers at Viet Duc Hospital during covid-19 pandemics

Abstract

Objectives: To assess the impact of video call on the anxiety level of caregivers at the intensive care unit 2 at Viet Duc Hospital during COVID-19 pandemics. Research participants and methods: Intervention study comparing 2 groups on 62 caregivers of patients who were treated at Intensive Care Unit 2 of Viet Duc Hospital from January 2022 to November 2022 based on Zung Self-Rating Anxiety Scale. Results: Assessing the level of anxiety in the video call group: Severe anxiety was 71%, no pathological anxiety and very severe anxiety was 0%. Among the research participants in the video call group, the proportion of people who felt panicked for no reasons accounted for 71%, and 61.3% felt more impatient and anxious than usual, those felt limbs swaying, trembling, weak and easily tired, breathing in and out easily were 3.2%, 3.1%, 3.2% respectively. Anxiety level in video calls at mild to moderate anxiety accounted for the highest rate of 93.5%; The rate of very severe anxiety is 0%. Conclusion: Video calls for caregivers significantly reduced anxiety proportion compared to non-video calls.