The Influence of Electronic Word of Mouth (E-Wom) and Brand Awareness on Mixue Purchase Decisions in Medan City

Mustika Rotama Banjarnahor, Feronica Simanjorang
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Abstract

This research is aimed at finding the influence/impact of Electronic Word of Mouth (e-WOM) on purchasing decisions, knowing the influence of Brand Awareness on purchasing decisions, and analyzing the combined effect of Electronic Word of Mouth (e-WOM) and Brand Awareness on Mixue purchasing decisions in Medan city. The research method applied is a quantitative method with an associative approach. Samples were taken using a non-probability sampling technique (purposive sampling) by distributing questionnaires to 100 respondents who were students from 10 universities in Medan City. The research results show that together, Electronic Word Of Mouth (X1) and Brand Awareness (X2) have a positive and significant impact on Purchase Decisions (Y) Mixue among Medan City students.
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电子口碑(E-Wom)和品牌意识对棉兰市 Mixue 购买决策的影响
本研究旨在发现电子口碑(e-WOM)对购买决策的影响,了解品牌意识对购买决策的影响,并分析电子口碑(e-WOM)和品牌意识对棉兰市 Mixue 购买决策的综合影响。采用的研究方法是联想式定量方法。样本采用非概率抽样技术(目的性抽样),向来自棉兰市 10 所大学的 100 名受访学生发放问卷。研究结果表明,电子口碑(X1)和品牌意识(X2)共同对棉兰市学生的购买决策(Y)产生了积极而显著的影响。
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