Organizational ethics and workplace incivility: the mediating effects of transformational and transactional leadership styles

IF 4.2 3区管理学 Q2 MANAGEMENT Leadership & Organization Development Journal Pub Date : 2024-04-02 DOI:10.1108/lodj-07-2023-0363

Kwasi Dartey-Baah, Samuel Howard Quartey, Maxwell Tabi Wilberforce

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Abstract

Purpose

The purpose of this paper is to describe the mediating effects of transformational and transactional leadership styles on the relationship between organizational ethics and workplace incivility.

Design/methodology/approach

The study employed cross-sectional survey design. Data were obtained from 209 employees from the telecommunication sector. The structural equation model was employed as the analytical tool to test the hypotheses of the study.

Findings

Organizational ethics was negatively related to workplace incivility. Both transformational and transactional leadership styles mediated the relationship between organizational ethics and workplace incivility.

Practical implications

Human resource developers and managers can employ, appraise, train and develop managers who can ethically demonstrate transactional, and transformational leadership behaviors to deal with workplace incivilities.

Originality/value

The paper makes an important contribution to the existing organizational literature by establishing the relevance of transformational and transactional leadership styles as mediators of the nexus between organizational ethics and workplace incivility in the telecommunication sector.

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组织道德与工作场所不文明行为：变革型领导风格和交易型领导风格的中介效应

目的本文旨在描述变革型领导风格和交易型领导风格对组织道德与工作场所不文明行为之间关系的中介效应。数据来自电信行业的 209 名员工。研究结果组织伦理与工作场所不文明行为呈负相关。实践意义人力资源开发人员和管理人员可以聘用、评估、培训和培养那些能够在道德上表现出交易型和变革型领导行为的管理人员，以应对工作场所的不文明行为。原创性/价值本文通过确定变革型和交易型领导风格作为电信行业组织道德与工作场所不文明行为之间关系的中介的相关性，为现有的组织文献做出了重要贡献。

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来源期刊

Leadership & Organization Development Journal MANAGEMENT-

CiteScore

7.70

自引率

6.10%

发文量

期刊介绍： The journal addresses a broad range of topics which are relevant to organizations and reflective of societal developments. Public and private sector organizations alike face ongoing pressure to streamline activities, improve efficiency and achieve demanding organizational objectives. In this context, the ability of senior managers to understand the culture and dynamics of organizations and to deliver strong leadership during periods of change, could be the difference between organizational failure and success.