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Unlocking organisational citizenship and innovation: a servant leadership approach for psychological empowerment 释放组织的公民意识和创新能力:促进心理赋权的仆人式领导方法
IF 4.9 3区 管理学 Q2 MANAGEMENT Pub Date : 2024-09-03 DOI: 10.1108/lodj-08-2023-0433
Nurul Liyana Mohd Kamil, Anas Mahmoud Salem Abukhalifa, Anis Eliyana, Andika Setia Pratama

Purpose

The study sought to investigate how servant leadership affects employees' organisational citizenship and innovative behaviour by emphasising the mediation role of psychological empowerment. Relying on social exchange and self-determination theories, the present research examined the associations between these key elements in organisational dynamics.

Design/methodology/approach

Two waves of data were obtained from 325 supervisor-subordinate dyads working for 15 nonprofit organisations.

Findings

The results uncovered a significant and positive connection between leaders with a strong servant mindset and employees' organisational citizenship and innovative behaviour. Psychological empowerment was found to serve as a mediator in the anticipated correlations. Cultivating leaders with an enduring servant attitude was found to significantly boost employees' organisational citizenship and innovation, supported by improved psychological empowerment.

Originality/value

This study is distinctive as it fills a gap in research on the relationships between servant leadership, psychological empowerment and work outcomes in the global nonprofit sector, particularly in the Eastern context. This disposition, when given the opportunity, will contribute to strengthening working productivity.

目的本研究旨在通过强调心理授权的中介作用,探讨仆人式领导如何影响员工的组织公民意识和创新行为。本研究以社会交换理论和自我决定理论为基础,考察了组织动态中这些关键因素之间的关联。研究结果研究结果表明,具有强烈仆人心态的领导者与员工的组织公民意识和创新行为之间存在显著的正向联系。心理授权被认为是预期相关性的中介。研究发现,培养具有持久仆人心态的领导者能显著提高员工的组织公民意识和创新能力,并得到心理授权改善的支持。如果有机会,这种处置方式将有助于提高工作效率。
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引用次数: 0
Examining the extended full-range leadership model and leadership effectiveness in remote work contexts: the moderating role of VUCA environments 研究远程工作环境中的扩展全方位领导力模型和领导力有效性:VUCA 环境的调节作用
IF 4.9 3区 管理学 Q2 MANAGEMENT Pub Date : 2024-08-27 DOI: 10.1108/lodj-07-2024-0475
Dominik Hüttemann, Tobias Marc Härtel, Julia Müller

Purpose

The COVID-19 pandemic has amplified the importance of effectively leading a remote workforce in volatile, uncertain, complex and ambiguous (VUCA) environments. This study examines the effectiveness of transformational–transactional leadership (Full-Range Leadership Model, FRLM) and its recent extension of instrumental leadership (eFRLM) in remote work contexts.

Design/methodology/approach

We surveyed 529 remote working followers, providing perceptions on (1) their leaders’ manifestation of eFRLM dimensions and factors, (2) their leaders’ leadership effectiveness and (3) their organizational environment as VUCA.

Findings

Results show that instrumental leadership represents a strongly effective leadership dimension in remote work contexts, explaining unique variance beyond transformational–transactional leadership. Moreover, VUCA environments moderated the association between eFRLM leadership behaviors and leadership effectiveness, with instrumental leadership being particularly effective in more pronounced VUCA environments and transformational–transactional leadership being less effective.

Originality/value

Overall, instrumental leadership appears crucial to consider when predicting leadership effectiveness in virtual and uncertain contexts.

目的 COVID-19 大流行提高了在动荡、不确定、复杂和模糊(VUCA)的环境中有效领导远程工作人员的重要性。本研究探讨了变革-交易型领导力(全方位领导力模型,FRLM)及其最新扩展的工具型领导力(eFRLM)在远程工作环境中的有效性。我们对 529 名远程工作的追随者进行了调查,调查内容包括:(1)他们的领导者在 eFRLM 维度和因素方面的表现;(2)他们的领导者的领导有效性;(3)他们所处的 VUCA 组织环境。研究结果表明,在远程工作环境中,工具型领导是一个非常有效的领导维度,可以解释变革型-交易型领导之外的独特差异。此外,VUCA环境调节了eFRLM领导行为与领导有效性之间的关系,在VUCA环境更加明显的情况下,工具型领导尤其有效,而变革-交易型领导的有效性较低。
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引用次数: 0
Cynicism, justice and behavioral support for change: a moderated mediation analysis 愤世嫉俗、正义和对变革的行为支持:调节性中介分析
IF 4.9 3区 管理学 Q2 MANAGEMENT Pub Date : 2024-08-15 DOI: 10.1108/lodj-11-2023-0649
Sabar Sabar, Badri Munir Sukoco, David Ahlstrom

Purpose

The purpose of this study is to describe and explain the relationship between organizational justice, as an environment and as a buffer and suppressant for influencing cynicism about organizational change (CAOC), thereby influencing change-supportive behavior (CSB) and its impact on higher education performance (OP). The social cognitive theory was applied to test the moderating role of perceived organizational justice in the relationship between CAOC, CSB, and OP.

Design/methodology/approach

The research found support for the proposed model using data collected from 91 faculties at 10 autonomous higher education institutions in Indonesia and a multisource research design with a non-academic staff sample.

Findings

This finding confirms that distributive and interactional justice only influences organizational performance when perceived as moderate or high. The moderated mediation analysis findings were supported by the moderating variable of procedural justice but were supported by the moderating variables of distributive and interactional justice.

Originality/value

As a determinant of CAOC on non-academic staff in Indonesia, a country with a high-power distance, cynicism towards change is difficult to detect due to the prevalence of silent cynicism.

目的本研究旨在描述和解释组织公正作为影响组织变革犬儒主义(CAOC)的环境、缓冲剂和抑制剂,从而影响变革支持行为(CSB)及其对高等教育绩效(OP)的影响之间的关系。研究采用了社会认知理论,以检验感知到的组织公正在 CAOC、CSB 和 OP 之间关系中的调节作用。研究使用了从印度尼西亚 10 所自治高等教育机构的 91 个院系收集到的数据,并采用了非学术人员样本的多源研究设计,从而为所提出的模型提供了支持。在印度尼西亚这个权力距离较远的国家,由于普遍存在无声的犬儒主义,因此很难发现犬儒主义对变革的影响。
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引用次数: 0
Religiosity as a buffer against the impact of abusive supervision on employee unethical behavior: a moderated mediation model 宗教信仰可缓冲滥用监督对员工不道德行为的影响:调节中介模型
IF 4.9 3区 管理学 Q2 MANAGEMENT Pub Date : 2024-08-15 DOI: 10.1108/lodj-12-2023-0670
Muhammad Arshad, Neelam Qasim, Emmanuelle Reynaud, Omer Farooq

Purpose

This research seeks to examine the mitigating effect of religiosity on the relationship between abusive supervision and unethical behavior in employees, with moral disengagement serving as a mediating factor. Drawing on social cognitive theory, the study proposes an overarching moderated mediation framework to analyze this complex dynamic.

Design/methodology/approach

The testing of the model was based on hierarchical data obtained from 70 work units in services sector. Within this framework, 70 supervisors evaluated the unethical conduct of employees, while 700 employees assessed the abusive supervision they experienced and reported on their own moral disengagement and religiosity. For the analysis of both the measurement and the hypothesized models, multilevel modeling techniques in the Mplus software were utilized.

Findings

The study's findings indicate a direct positive link between abusive supervision and employees' unethical behavior, with moral disengagement mediating this relationship. Furthermore, the research discovered that abusive supervision leads to unethical behavior in employees through moral disengagement only in instances where their religiosity is low.

Originality/value

This research delves deeper by elucidating the role of moral disengagement in the dynamic between abusive supervision and unethical behavior. Diverging from prior research, this study uniquely highlights the moderating role of religiosity, showing its potential to weaken the impact of abusive supervision on unethical behavior in employees through moral disengagement.

研究目的本研究旨在探讨宗教信仰对滥用监督与员工不道德行为之间关系的缓解作用,而道德脱离则是其中的一个中介因素。本研究借鉴社会认知理论,提出了一个总体调节中介框架来分析这一复杂的动态关系。设计/方法/途径该模型的检验基于从 70 个服务业工作单位获得的分层数据。在此框架内,70 名主管评估了员工的不道德行为,700 名员工评估了他们所经历的虐待性监督,并报告了他们自身的道德疏离和宗教信仰。在对测量模型和假设模型进行分析时,使用了 Mplus 软件中的多层次建模技术。研究结果研究结果表明,滥用性监督与员工的不道德行为之间存在直接的正向联系,而道德脱离则是这种关系的中介。此外,研究还发现,只有在员工的宗教信仰较低的情况下,滥用监督才会通过道德脱离导致员工的不道德行为。与以往的研究不同,本研究独特地强调了宗教信仰的调节作用,表明宗教信仰有可能通过道德脱离削弱滥用监督对员工不道德行为的影响。
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引用次数: 0
Leader generosity and employee knowledge sharing: an episodic perspective of generalized reciprocity 领导慷慨与员工知识共享:广义互惠的偶发视角
IF 4.9 3区 管理学 Q2 MANAGEMENT Pub Date : 2024-08-06 DOI: 10.1108/lodj-02-2024-0142
Weina Yu, Xue Qin, Min Li

Purpose

Despite the acknowledgment of the significant role leaders play in knowledge management, there has been limited focus on the dynamic relationship between one particular leader’s behavior and knowledge sharing of employees. This study aims to investigate the impact of leader generosity on employee knowledge sharing.

Design/methodology/approach

Drawing upon the generalized reciprocity theory, we develop a process model that examines the impact of leader generosity on knowledge sharing, and empirically tests the resulting mechanism. Based on event-contingent ESM that collected 1147 episodic data points, the data are analyzed by Mplus 8.30 and R software.

Findings

The findings indicate that employee gratitude and prosocial motivation respectively play a mediating role in the relationship between leader generosity and knowledge sharing. Additionally, leader generosity has an indirect impact on knowledge sharing via employee gratitude and prosocial motivation. Furthermore, relational self positively moderates the relationship between leader generosity and employee gratitude, while also moderates the chain mediation effect between leader generosity and knowledge sharing.

Originality/value

By exploring the important influence of leaders in implementing knowledge management practices, the authors demonstrate that a specific leader behavior (i.e. leader generosity) shapes the positive emotion and reciprocal motivation of employees and its subsequent impact on knowledge sharing. This paper complements the focus on knowledge sharing in the daily behavior literature of leaders, suggesting that leader generosity matters for employee knowledge sharing.

目的尽管人们承认领导者在知识管理中扮演着重要角色,但对特定领导者的行为与员工知识共享之间动态关系的关注却很有限。本研究旨在探讨领导者的慷慨行为对员工知识共享的影响。设计/方法/途径我们借鉴了广义互惠理论,建立了一个过程模型来考察领导者的慷慨行为对知识共享的影响,并对由此产生的机制进行了实证检验。研究结果研究结果表明,员工的感激之情和亲社会动机分别在领导慷慨与知识共享之间起到了中介作用。此外,领导者的慷慨也会通过员工的感激之情和亲社会动机对知识共享产生间接影响。原创性/价值通过探讨领导者在实施知识管理实践中的重要影响,作者证明了一种特定的领导者行为(即领导者的慷慨)塑造了员工的积极情绪和互惠动机,并进而对知识共享产生了影响。本文补充了有关领导者日常行为的文献中对知识共享的关注,表明领导者的慷慨对员工的知识共享非常重要。
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引用次数: 0
Organizational citizenship behavior to the environment at medical device firms: the intersection of leadership characteristics, organizational factors and employee behaviors 医疗器械公司环境下的组织公民行为:领导特征、组织因素和员工行为的交叉点
IF 4.9 3区 管理学 Q2 MANAGEMENT Pub Date : 2024-08-02 DOI: 10.1108/lodj-11-2023-0652
Anne H. Swearingen, Danielle Ailts Campeau, Nathaniel Siats, Matthew J. Nowakowski

Purpose

The purpose of this study was to understand the lived experiences of ten (10) product innovation employees in medical device firms’ sustainability initiatives, considering leadership, organizational and employee factors within the healthcare industry.

Design/methodology/approach

Phenomenology was chosen as it supports an in-depth analysis of the lived experience of several individuals, who are experiencing a similar phenomenon. This methodology permitted the researcher to “view experience and behavior as an integrated and inseparable relationship of the subject and object and of parts and whole.”

Findings

The intersection of employee, leader and organizational factors should be considered to further organizational citizenship behavior to the environment. Within each theme, cognitive dissonance is present. Understanding and acknowledging the choice required by the individual, leader and/or organization may impact overall environmental organizational citizenship behavior.

Practical implications

When implementing sustainable activities, three key areas should be evaluated: leaders, organizations and employees.

Social implications

This study provides insight into employee experiences and sustainable activities.

Originality/value

This research adds to the literature on organizational citizenship behavior to the environment within medical device firms as it provides insight into how sustainability programs within firms could be approached. Healthcare’s climate impact contributes to emissions which are equivalent to having 75 million vehicles on the road, annually. In addition, this study provided an initial understanding of the lived experiences of employees within the medical device industry when themes are analyzed. The results may help organizations understand the experiences of employees to further advance their vision and mission, by understanding the phenomenon of how sustainability initiatives are perceived.

本研究的目的是了解十(10)名产品创新员工在医疗器械公司可持续发展计划中的生活经历,同时考虑医疗保健行业中的领导、组织和员工因素。之所以选择现象学,是因为它支持对经历类似现象的若干个体的生活经历进行深入分析。这种方法允许研究者 "将经验和行为视为主体与客体、部分与整体之间不可分割的综合关系。"研究结果应考虑员工、领导者和组织因素的交叉,以进一步将组织公民行为融入环境。在每个主题中,都存在认知失调。在实施可持续发展活动时,应评估三个关键领域:领导者、组织和员工。原创性/价值这项研究为有关医疗器械公司环境组织公民行为的文献增添了新的内容,因为它为如何在公司内部实施可持续发展计划提供了新的见解。医疗保健行业对气候的影响造成的排放量相当于每年在道路上行驶 7500 万辆汽车。此外,本研究通过对主题的分析,对医疗器械行业员工的生活经历有了初步了解。研究结果可以帮助企业了解员工的经历,通过了解员工如何看待可持续发展举措这一现象,进一步推进企业的愿景和使命。
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引用次数: 0
Workplace diversity and positive leadership style: impacts on employee well-being in Australian businesses 工作场所多样性和积极的领导风格:对澳大利亚企业员工福祉的影响
IF 4.9 3区 管理学 Q2 MANAGEMENT Pub Date : 2024-07-30 DOI: 10.1108/lodj-05-2023-0269
Nilufa Khanom, Himanshu Shee

Purpose

Increasing workforce diversity requires leadership to ensure employees retain their well-being. This study aims to examine how employees’ and managers’ co-creation of diversity in the workplace influences positive leadership (PL) style, which in turn affects employee well-being (EWB) positively.

Design/methodology/approach

Employees and managers of Australian businesses participated in a cross-sectional survey. EWB was regressed on PL style and diversity dimensions (DDs). Also, the mediation effect of PL style between DDs and EWB was tested.

Findings

Results suggest that Australian organisations appear to have more employee diversity with its partial impact on managers’ PL style, which then positively affects on employee well-being (EWB). Furthermore, the PL style partially mediated the relationship between DDs and EWB.

Practical implications

Managers will better understand workplace diversities and the key role that PL style can play in enhancing EWB.

Social implications

This study will help improve employees' and managers' personal and social lives by developing a better understanding of health and well-being. It will have further economic impacts, such as higher organisational productivity.

Originality/value

This study fills the gap in the literature where PL style will positively affect EWB. Investigating the relationship between DDs, PL style and EWB using PERMA-profiler is a unique contribution.

目的 提高劳动力的多样性需要领导力,以确保员工保持身心健康。本研究旨在探讨员工和管理者在工作场所共同创造多样性如何影响积极领导(PL)风格,进而对员工幸福感(EWB)产生积极影响。EWB 与 PL 风格和多样性维度(DDs)进行了回归分析。结果结果表明,澳大利亚企业似乎拥有更多的员工多样性,这对管理者的 PL 风格产生了部分影响,进而对员工福利(EWB)产生了积极影响。社会影响这项研究通过更好地了解员工的健康和福祉,有助于改善员工和管理人员的个人生活和社会生活。原创性/价值本研究填补了可持续发展风格会积极影响员工工作效率的文献空白。使用 PERMA-profiler 调查 DDs、PL 风格和 EWB 之间的关系是一项独特的贡献。
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引用次数: 0
Interplay of paradoxical virtual leadership and psychological contract violation – impact on organizational citizenship behavior 悖论式虚拟领导与心理契约违背的相互作用--对组织公民行为的影响
IF 4.9 3区 管理学 Q2 MANAGEMENT Pub Date : 2024-07-19 DOI: 10.1108/lodj-07-2022-0325
Lishin M. Joshy, Nimmi P. Mohandas, Govind Gopi Verma

Purpose

The daunting task of managing knowledge workers virtually has not always yielded positive results. This empirical work discusses the impact of Virtual Leadership on Organizational Citizenship Behavior. The study investigated how Psychological Contract Violation moderates the relationship between Virtual Leadership and Organizational Citizenship Behavior.

Design/methodology/approach

Data was collected from 392 IT engineers working in software companies in India. The cross-sectional data was analyzed using Warp-PLS software, IBM SPSS and IBM Amos.

Findings

The results support the proposition that virtual leadership is negatively associated with Organizational citizenship behavior, at sub-dimension levels except obedience. The moderating role of psychological contract violation is also established by the results.

Practical implications

Virtual leaders should demonstrate collaborative behaviors to generate organizational citizenship behavior among team members. Leaders should be imparted training to enable them to adapt themselves to virtual environment. This study highlights the paradoxical nature of virtual leadership and opens the possibilities for future research.

Originality/value

The study is one of the first to report a negative association between Virtual leadership and Organization citizenship behavior. There is uniqueness in the use of the “Contingency theory of leadership” to explain the difficulties faced while managing a virtual team.

目的虚拟管理知识工作者的艰巨任务并非总能取得积极成果。本实证研究探讨了虚拟领导对组织公民行为的影响。研究调查了心理契约违反是如何调节虚拟领导与组织公民行为之间的关系的。设计/方法/方法数据收集自印度软件公司的 392 名 IT 工程师。使用 Warp-PLS 软件、IBM SPSS 和 IBM Amos 对横截面数据进行了分析。结果结果支持虚拟领导与组织公民行为负相关的命题,除服从外,在其他子维度上都是如此。实践意义虚拟领导者应表现出协作行为,以激发团队成员的组织公民行为。应该对领导者进行培训,使他们能够适应虚拟环境。本研究强调了虚拟领导的矛盾性,为今后的研究提供了可能性。原创性/价值本研究是首次报告虚拟领导与组织公民行为之间存在负相关关系的研究之一。使用 "领导力权变理论 "来解释管理虚拟团队所面临的困难具有独特性。
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引用次数: 0
Intuiting or rationalising self-other agreement in leadership? 领导力中的自他协议是直觉化还是合理化?
IF 4.9 3区 管理学 Q2 MANAGEMENT Pub Date : 2024-07-11 DOI: 10.1108/lodj-09-2022-0397
Guy J. Curtis, Heather E. Douglas

Purpose

Congruent self-other agreement in leadership evaluations is associated with positive outcomes such as work unit performance. In contrast, poor self-other agreement in leadership evaluations is associated with negative outcomes such as leaders making ineffective job-relevant decisions. This study examined whether the extent of leaders’ preference for intuitive and rational thinking predicted self-other agreement in leadership evaluations.

Design/methodology/approach

Self-ratings and follower ratings of transformational leadership were analysed for 160 dyad pairs of leaders and followers (n = 320). Leaders self-rated their preference for rational and intuitive thinking. Response surface analysis was used to model the relationship between self-other agreement and leaders’ thinking styles.

Findings

As ratings of transformational leadership increased in both leaders and followers, we observed higher scores on preferences for both rational and intuitive thinking. Leaders’ preference for intuitive thinking showed a curvilinear relationship with self-other agreement, such that more intuitive thinking was related to higher leader–follower congruence in ratings of transformational leadership. We further uncovered that higher leader preferences for rational thinking were related to increased leader–follower disagreement in transformational leadership ratings.

Originality/value

Research has focused more on the outcomes than antecedents of self-other agreement in leadership. Thinking styles have undergone limited examination as antecedents of self-other agreement in leadership evaluations. Thinking styles are semi-malleable traits that can be used for the selection of leadership potential and developed to improve leadership performance. The current research suggests that relationships between thinking styles and self-other agreement on leadership effectiveness are more complicated than first thought.

目的 领导评价中的自我-他者一致性与工作单位绩效等积极结果相关。相反,领导评价中自我与他人意见不一致则与消极结果有关,如领导者做出的与工作相关的决策无效。本研究探讨了领导者对直觉思维和理性思维的偏好程度是否能预测领导评价中的自我-他者一致性。设计/方法/途径分析了 160 对领导者和追随者(n = 320)的自我评价和追随者对变革型领导的评价。领导者对其理性思维和直觉思维的偏好进行了自我评分。研究结果 随着领导者和追随者对变革型领导力评价的提高,我们发现领导者对理性思维和直觉思维的偏好得分都有所提高。领导者对直觉思维的偏好与自我他者的认同呈现出曲线关系,因此,在对变革型领导力的评价中,更多的直觉思维与更高的领导者-追随者一致性相关。我们进一步发现,领导者对理性思维的偏好越高,领导者与追随者在变革型领导力评价中的分歧就越大。思维方式作为领导力评价中自我与他人意见一致的前因所进行的研究十分有限。思维风格是一种半可变特质,可用于甄选领导潜力,并可用于提高领导绩效。目前的研究表明,思维风格与自我-他人对领导效能的认同之间的关系比最初想象的要复杂得多。
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引用次数: 0
Contingencies of a leadership symmetric dyad cooperation: the case of the co-CEOs 领导层对称二元合作的权宜之计:联合首席执行官的案例
IF 4.9 3区 管理学 Q2 MANAGEMENT Pub Date : 2024-07-11 DOI: 10.1108/lodj-04-2023-0188
Moshe Banai, Philip Tulimieri

Purpose

This study uses social exchange theory to describe, explain and propose the influence of dyad partners' leadership position structure, which includes the roles they play and their existing and prospective common experience, on their commitment to their dyad and their cooperation.

Design/methodology/approach

The study uses the case of equally empowered co-CEOs in a family business, who play the roles of family member, owner and executive; co-CEOs in a startup firm, who play the roles of owner and executive; and co-CEOs in a merger and acquisition (M&A), who play the role of executive. Co-CEOs in family businesses benefit from longer existing and longer prospective dyad longevity than co-CEOs in startups, who, in turn, benefit from longer existing and longer prospective dyad longevity than co-CEOs in M&As.

Findings

The study proposes that the roles the partners play in the dyads, and the existing and prospective longevity of their relationship, positively influence the partners' commitment to the dyad and their level of cooperation.

Originality/value

The study offers a model that has the potential to direct scholars at the formulation of the theory of top management symmetric formal power dyads dynamics and assist family business owners, startup partners, board of directors and co-CEOs in formulating and implementing upper echelons leadership plans to enhance cooperation and coordination between equal partners.

研究目的本研究运用社会交换理论来描述、解释并提出合作关系伙伴的领导职位结构(包括他们所扮演的角色以及他们现有的和未来的共同经验)对他们对合作关系的承诺和合作的影响。设计/方法/途径 本研究以家族企业中拥有同等权力的联合首席执行官为案例,他们分别扮演着家族成员、所有者和高管的角色;以创业公司中的联合首席执行官为案例,他们分别扮演着所有者和高管的角色;以并购(M&A)中的联合首席执行官为案例,他们分别扮演着高管的角色。与初创企业的联合首席执行官相比,家族企业的联合首席执行官受益于现有和未来更长的合作关系寿命,而与并购企业的联合首席执行官相比,家族企业的联合首席执行官受益于现有和未来更长的合作关系寿命。原创性/价值本研究提供了一个模型,有可能指导学者们制定高层管理对称正式权力二元动态理论,并帮助家族企业所有者、创业合伙人、董事会和联合首席执行官制定和实施高层领导计划,以加强平等伙伴之间的合作与协调。
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引用次数: 0
期刊
Leadership & Organization Development Journal
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